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Norwich Customer Service & Admin

Personal Assistant to ICUCRNHS

Norwich, NR2 3TU Permanent £28,392 to £31,157
Posted 10 September 2026 Closing date 24 September 2026
Norwich Rail Station (1.9 miles, direct) Wymondham Abbey (Mid Norfolk Railway) (8.0 miles, direct) Barnards (32.7 miles, direct)

Job summary

To provide comprehensive, confidential PA, secretarial and administrative support at senior director and senior management level, ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the office and its overall effectiveness. To supervise and support the ICUCR (Intermediate Care & Urgent Community Response) Admin Team and Stroke Admin Team.

The post holder will be the PA for the Operations Director of ICUCR (Intermediate Care & Urgent Community Response),and will also provide administration support for other senior managers of ICUCR.

This is a part time, 15 hour per week Band 4 permanent role. The shifts will ideally need to be worked across 3 days, 5 hours per shift. Shift times will need to be within core working hours, i.e. 08:30-13:30 or 09:00-14:00. This post will job share with another PA who works Tuesday's, Wednesday's and Thursday's. Therefore shifts on a Monday and Friday are essential, to provide support from Monday to Friday for the Senior Leadership and admin teams which the post supervises.

Main duties of the job

The ideal candidate will have a positive can-do attitude, with experience of providing comprehensive administration, preferably at a senior level.

As a Band 4, the post holder will also be expected to supervise the Stroke Admin team, as well as the ICUCR Admin team, alongside the other PA which this post job shares with. The ICUCR Admin and Stroke Admin teams consists of 7 staff in total. Therefore, supervisory experience and skills will also be essential for this role.

This base for this post is at the Norwich Community Hospital.

Job description

Please refer to the attached job description and person specification for the detailed responsibilities.

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

  • Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days.
  • Opportunity to join the NHS pension scheme.
  • Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources).
  • Supportive positive culture that is Well-Led with regular supervision.
  • Comprehensive in house and external training programmes available.
  • NHS discounts and many more.

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.

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