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County Durham Customer Service & Admin

Clinical Team AdministratorNHS

Durham, DH1 5RD Permanent £25,760 to £27,476
Posted 10 September 2026 Closing date 24 September 2026
Durham Rail Station (1.9 miles, direct) South Hylton (Tyne and Wear Metro Station) (9.7 miles, direct) Johnston School Bus Park (1.6 miles, direct)

Job summary

An exciting opportunity has arisen for a Clinical Team Secretary/Administrator to join Central Durham Community Mental Health Team

This is a fast paced role and requires a high degree flexibility to manage the demands of the role.

If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.

Applicants should be self-motivated, organised and have a flexible approach to work. The ability to work as part of a team as well as taking ownership of their own workload. A willingness to perform repetitive tasks whilst maintaining attention to detail and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.

Job description

We are looking for a skilled individual who has experience working in an administrative role to support the team to achieve and maintain high standards of clinical excellence.

The successful candidate will be required to have a Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) and key skills in literacy and numeracy level 2.

The post involves providing administrative duties to support the community team. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. Paris/CITO experience would be an advantage although training will be provided.

The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential.

The role mainly includes day to day admin tasks such as organising meetings, answering the phone , attending team huddles, monitoring a shared inbox and working across a number of computer systems.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

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