Medical HR Team LeaderNHS

Job summary

The Medical HR Team Leader will provide day-to-day leadership and coordination across the Medical HR team, ensuring the delivery of a professional, responsive and customer-focused service to managers, medical staff and key stakeholders. The postholder will support the effective management of medical workforce systems, processes and procedures, including recruitment, rota administration, temporary staffing, medical bank and agency locum arrangements, compliance monitoring and workforce reporting.

Working closely with the Medical HR Manager and wider senior team, the postholder will help translate workforce priorities into operational delivery, ensuring that team members are supported, processes are continually reviewed and high standards are maintained in line with Trust and national requirements. The role will involve providing specialist advice and guidance on medical workforce matters, supporting recruitment campaigns and workforce initiatives, and ensuring accurate data and management information is available to inform decision-making, reporting and service improvement.

The postholder will also supervise and support junior members of the Medical HR team, promoting learning, development and cross-cover across key functions to maintain service resilience. This role is central to ensuring safe, effective and well-coordinated Medical HR support for clinical and operational services across the Trust.

Main duties of the job

The Medical HR Team Leader will provide day-to-day leadership, coordination and support across the Medical HR team, ensuring a high-quality, responsive and customer-focused service for managers, medical staff and key stakeholders. The postholder will oversee and support key medical workforce processes, including recruitment, rota administration, e-rota functions, temporary staffing, medical bank and agency locum arrangements, compliance monitoring and workforce reporting. They will ensure systems, processes and procedures are effective, consistently applied and aligned with Trust and national requirements. The role will involve providing advice and guidance on medical workforce matters, including terms and conditions, recruitment processes, rota queries and workforce administration, as well as supporting the resolution of complex queries and maintaining effective communication with internal and external partners. The postholder will supervise, coach and develop junior members of the team, ensuring appropriate training, cross-cover and workload management are in place. They will also support the Medical HR Manager and senior team with workforce data, management information, recruitment initiatives, project work and reporting to support service improvement and wider workforce priorities.

Job description

The Medical HR Team Leader will provide day-to-day leadership, coordination and support across the Medical HR team, ensuring the delivery of a professional, responsive and customer-focused service to managers, medical staff, clinical services and key stakeholders.

The postholder will take a lead role in coordinating the teams work across a broad range of medical workforce functions, including medical recruitment, rota administration, e-rota systems, temporary staffing, medical bank and agency locum management, compliance monitoring and workforce reporting. They will help ensure that systems, processes and procedures are effective, consistently applied and aligned with Trust policies, national guidance and relevant employment requirements.

Working closely with the Medical HR Manager and wider senior team, the postholder will support the translation of workforce priorities into operational delivery. This will include supporting recruitment campaigns, workforce initiatives, resident doctor rotations, reporting requirements, project work and the production of accurate workforce data and management information to inform decision-making and service improvement.

A key responsibility of the role will be to provide advice, guidance and practical support to managers, medical staff and members of the Medical HR team on medical workforce matters. This will include supporting queries relating to recruitment, terms and conditions, rota processes, workforce administration, temporary staffing and compliance. The postholder will be expected to use their knowledge and experience to help resolve complex queries in a timely and professional manner, escalating issues where appropriate.

The postholder will also supervise, coach and develop junior members of the Medical HR team, ensuring they are supported to deliver their responsibilities effectively and within agreed timescales. This will include supporting training and development, promoting cross-cover across key functions, managing workloads and absence cover, and contributing to a positive and resilient team culture.

The role will require strong organisational, communication and relationship-building skills, with the ability to work effectively with a range of internal and external stakeholders, including operational managers, recruiting managers, payroll and ESR colleagues, medical education, employee relations, NHS bodies, deaneries and other partner organisations.

Main Responsibilities

• Provide day-to-day leadership, coordination and support to the Medical HR team.
• Oversee and support medical recruitment, rota administration, e-rota functions, temporary staffing, medical bank and agency locum processes.
• Ensure effective systems, processes and procedures are in place and consistently followed.
• Support compliance with Trust policies, national guidance, employment requirements and medical workforce terms and conditions.
• Provide advice and guidance to managers, medical staff and team members on medical workforce matters.
• Support the resolution of complex queries, escalating issues where required.
• Maintain effective communication and working relationships with internal and external stakeholders.
• Support recruitment campaigns, workforce initiatives and service improvement activity.
• Develop and maintain accurate workforce data, reports and management information.
• Support the Medical HR Manager and senior team with project work, reporting and operational priorities.
• Supervise, coach and support junior members of the Medical HR team.
• Promote training, development and cross-cover across the team to maintain service resilience.
• Ensure workloads are managed effectively and tasks are completed within agreed timescales.
• Contribute to the continuous review and improvement of Medical HR processes and service delivery.

About us

Based across Sussex and the surrounding areas, our services benefit from locations close to the coast, countryside and vibrant local communities. At Sussex Partnership NHS Foundation Trust, we provide specialist NHS mental health and learning disability services across South East England, supporting people of all ages in hospital, at home and through a wide range of community services. We are committed to creating a working environment where staff feel valued, respected and included, and where people are supported to develop fulfilling careers.

When you join Sussex Partnership, you will be part of an organisation that puts people first and recognises the important link between staff experience and the quality of care we provide. We value innovation, learning and improvement, and encourage colleagues to share ideas, develop new skills and contribute to positive outcomes for the communities we serve.

We offer a wide range of benefits to support our staff, including flexible working where this works for the role, generous NHS pension and holiday entitlement, training and development opportunities, access to staff networks, wellbeing support, discounts and savings, and free parking at Trust sites where available.