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Eastleigh Customer Service & Admin

SPOA Administrative Team Co-Ordinator- Public Health Nursing 0-19NHS

Southampton, SO30 3JB Permanent £25,760 to £27,476
Posted 10 September 2026 Closing date 24 September 2026
Hedge End Rail Station (1.3 miles, direct) Alresford (Mid Hants Railway) (13.1 miles, direct) Albion Place (4.0 miles, direct)

Job summary

Are you an administrator looking for a new challenge?

This is an exciting opportunity to join a Single Point of Access team for the 0-19 Children and Families Division of Health Visiting and 5-19 Community Public Health Nursing Services.

We are seeking a highly motivated individual to join our Single Point of Access Team which acts as the front door to wider services within Health Visiting and 5-19 Community Public Health Nursing Services. You will be working as part of a dynamic team who ensures that families, children and young people get the right support as quickly as possible.

You will initially working from one of our current bases across Hampshire whist premises for the new operation is confirmed centrally in Hampshire (likely to be in the Winchester Area) We have both Full Time and Part Time opportunities available.

Main duties of the job

The post holder will provide day to day co-ordination and administrative support in the Single Point of Assessment Service to respond to all queries into the service and expedite the front door access for all service users and stakeholders into the service. The successful candidate will act as a focal point for communication between the SPOA clinicians, Health Visiting and Public Health nursing teams, service users, children services departments and all other stakeholders.

The successful applicant must be flexible with good interpersonal and administrative skills and good attention to detail and be able to communicate effectively. The ability to work flexibly and to prioritise work will be essential.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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