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Dudley Social Care

Senior Care Support Worker - T&O OutpatientsNHS

Dudley, DY1 2HQ Permanent £25,760 to £27,476
Posted 9 September 2026 Closing date 18 September 2026
Cradley Heath Rail Station (2.5 miles, direct) Flood Street (West Midlands Metro) (1.6 miles, direct) Merry Hill Bus Station (1.6 miles, direct)

Job summary

Senior Care Support WorkerT&O OutpatientsBand 3x1 30.50 Hour post available

We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.

Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.

Main duties of the job

A Senior Care Support Worker will work together with the members of the nursing team to provide a high standard of care to patients. He/she will be competent to undertake and record designated observations and clinical procedures, teach aspects of patient education, support the registered nurse in outpatient clinics, input data into the IT system and ensure equipment is available and ready for use by the nursing team.

They will communicate with senior staff/any clinic administrative, organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the Outpatient Service.

The post holder will be required to complete generic and team specific competencies within an agreed time scale, this should be within twelve months of post commencing.

The Senior Care Support Worker will:

  • Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.
  • Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.
  • Contribute to the maintenance of care environment and quality initiatives to enhance patient care.
  • Ensure that their practice adheres to policies, procedures and competencies.
  • Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

Job description

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

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