Peer SupporterNHS
Job summary
An exciting opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's (CNTW) North Locality. The role will be for a Peer supporter for the North Tyneside Recovery Partnership. A Peer supporter will already have substantial experience working within a Peer Supporter Role.
The Peer Supporter role is a vital part of our plan to continually improve the service that we provide. The role is aimed at people with personal lived experience and/or experience of caring for someone, who has lived experience in addictions and/or mental health. The principal role of the post will be to support service users throughout their journey through our services, to establish greater control over their lives and decisions, and build resilience during their care and treatment.
This is a unique opportunity to work as part of a Clinical Team, utilising your personal experience to inspire people through their own recovery path. The role focuses on creating trusting relationships whilst supporting service users (and or carers) in their journey of recovery.
This will be a challenging, but rewarding role, working with people presenting with a range of addiction, mental health issues and risks. The post holder must have the ability to communicate where there are barriers and they must be able to work as part of a team. Be confident in working with people and demonstrate strong recovery values in, inspiring hope and empowerment in others
Main duties of the job
You will be expected to support service users through our respiratory clinic pathway including:
Develop a therapeutic relationship with those identified through screening tools, to ensure there is a clear point of contact, joint appointments with key worker
Initiate contact with service users to ensure they are aware of their planned appointments, arrange any support needs required for attendance
Support on the day of appointment
Support any follow up, including that of ongoing referrals, additional appointments and support to appointments where appropriate
To work as part of the MDT
To support the physical health pathway with consideration for phlebotomy training and supporting of ECG's
To obtain feedback from service users and feed this into the wider treatment system. To lead on Your Voice and form part of the triangle of care
Recording progress and concerns, working in a manner which ensures confidentiality and security
Set up service user forums to promote service improvement and change, led by service users
Set up some health-related groups external to the core service, for example allotment groups, fishing groups, Gyms etc.
Job description
Please find attached job description and role descriptor for full details.
Advertising date : 8th September 2026
Closing date : 22nd September 2026
We welcome your application.
We will arrange a group assessment day prior to interview where we can meet potential applicants in person and potential applicants can come along to find out more about the post and decide whether this post is right for them. Dates to be confirmed.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
As an employee of CNTW, the wellbeing of all of our staff is vitally important. The post holder will have several avenues of support but should also feel confident in their own personal skills and abilities to draw upon their own resilience and strengths to sustain their own wellbeing throughout this role.