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Sandwell Customer Service & Admin

Band 3 Team AdministratorNHS

Oldbury, B69 1EJ Permanent £25,760 to £27,476
Posted 8 September 2026 Closing date 22 September 2026
Rowley Regis Rail Station (1.1 miles, direct) Flood Street (West Midlands Metro) (2.2 miles, direct) West Bromwich Bus Station (2.4 miles, direct)

Job summary

Previous applicants need not apply

30 hours per week.

Monday 9:00 - 15:00 (6 hours)

Tuesday 9:00 - 15:00 (6 hours)

Wednesday 9:00 - 15:00 (6 hours)Thursday 9:00 - 15:00 (6 hours)Friday 9:00 - 15:00 (6 hours)

Working in a busy office setting for Sandwell Talking Therapies

Main duties of the job

Person SpecificationJob Title: Team AdministratorBand: 3Department: SANDWELL TALKING THERAPIESAll candidates will be considered on their ability to meet the requirements of thisperson specification.E = Essential criterion for the role D = Desirable criterion for the role.Attributes/Skills Key Requirements Criteria (E/D)Education/ Qualifications

ESSENTIAL5 GCSE level A-C (or equivalent) - including English and Maths and/ornumeracy and literacy level 2 as a minimum requirement.NVQ / Key Skills Level 2 in Business Administration / Customer ServiceWorking knowledge of computer software/database systems (MS Office/Excel)

DESIRABLEExperience of working within Health Care EnvironmentExperience of working within a TeamExperience in using a wide range of office equipment

Job description

Administration experience in an office environment

Prioritisation and Organisational skills

Word - letters/memos/reports

Excel - spreadsheets

Access - database

PowerPoint - presentations

Internet - research

Outlook - e-mail

Bespoke - PCMis / RiO / e-series

About us

TEAM ADMINISTRATOR - BAND 3 - PERSON SPECSkills/Personal qualitiesAble to work under supervision and to support colleaguesAbility to work in a teamExcellent Customer Care skills including dealing with emotional situations / peopleExcellent interpersonal skillsAble to work on own initiativeOrganisational skillsFlexible and adaptableTRUST BEHAVIOURSBe compassionate, empathetic and caring to everyoneEnable yourself and others to act with confidence and authority in order to achieve the best outcome for everyoneWork with others.Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we doAct with transparency and honesty; respect and value others to do the right thing at the right time for everyone

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