Invoice Account ManagerNHS
Job summary
We are looking for a finance professional with relevant experience to join the Complex Individualised Commissioning Invoicing Team as an Invoice Account Manager.
In this role, you will help ensure care providers are paid accurately and promptly by managing complex supplier accounts, reconciling financial information and resolving invoice queries. Working closely with colleagues across finance, brokerage, clinical, commissioning and contracts teams, you will support effective services for people receiving NHS-funded care.
We are looking for someone with an NVQ Level 4, AAT qualification, an equivalent qualification or comparable practical experience. You will bring experience in accounts payable, creditor services or a financial role, or similar finance role, including experience gained within a commissioning environment. Experience of invoice processing and an understanding of public-sector payment processes and policies are also important for success in this role.
This varied role offers opportunities to further develop your financial expertise, contribute to service improvements and build relationships across health and care services.
The role is based at the MBR office, with office attendance on days agreed with the line manager.
We welcome applications from people of all backgrounds and are committed to equality, diversity, inclusion and reasonable adjustments throughout recruitment.
Main duties of the job
In this role, you will:
- Process,code and validate purchase order and non-purchase order care-service invoices accurately and within agreed timescales.
- Manage key supplier accounts and local authority invoice schedules, investigating complex, high-volume and older queries.
- Reconcile supplier statements against Oracle, CareTrack and other financial or care-record systems, identifying discrepancies and preventing payment delays.
- Work with providers, brokerage, commissioners, clinical teams and finance colleagues to resolve queries and agree appropriate action.
- Monitor shared inboxes, prioritise work, escalate concerns and contribute to reporting deadlines.
- Use Microsoft Excel, including sums, lookups and other formulas, to analyse information and prepare reports or summaries.
- Handle confidential and sensitive information lawfully, securely and in line with information governance, data protection and financial instructions.
- Build respectful working relationships, communicate clearly and manage challenging conversations professionally.
- Support colleagues, contribute to training and workshops, and delegate appropriate coding or administrative work.
- Work independently and collaboratively, adapting to changing priorities while maintaining accuracy.
- Suggest and support improvements to invoicing processes, including scheduled andconsolidated invoicing.
Job description
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.