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Sandwell Customer Service & Admin

Admin/ReceptionistNHS

Tipton, DY4 8SS Permanent
Posted 7 September 2026 Closing date 21 September 2026
Dudley Port Rail Station (0.3 miles, direct) Sedgley Road (West Midlands Metro) (0.1 miles, direct) Wednesbury Bus Station (2.4 miles, direct)

Job summary

Experience working in NHS, specifically in General Practice

Proficient in using SystmOne, Docman, ICE, and Accurx systems

Skilled in Microsoft Office applications i.e. Word and Excel

Good knowledge of the English language

IT literate

Main duties of the job

Receiving patients and helping them where possible

Booking appointments, using the telephone, answering routine inquiries.

Taking and giving messages to patients, doctors/nurses.

Administrative/Clerical duties

Use of computers for repeat prescriptions, appointments etc

Handling general enquiries, explaining surgery procedures, making new and follow up appointments.

Dealing appropriately with various forms

Downloading hospital correspondence

Scanning

Recording requests for home visits and messages

Any other duties, which may be required and agreed with the Practice.

Job description

Receiving patients and helping them where possible

Booking appointments on computers

Using the telephone, answering routine inquiries. s.

Taking and giving messages to patients, doctors/nurses.

Administrative/Clerical duties

Use of computers for repeat prescriptions, appointments etc

Handling general enquiries, explaining surgery procedures, making new and follow up appointments.

Dealing appropriately with various forms

Downloading hospital correspondence

Scanning

Recording requests for home visits and messages

About us

Receiving patients and helping them where possible

Booking appointments on computers

Using the telephone, answering routine inquiries. s.

Taking and giving messages to patients, doctors/nurses.

Administrative/Clerical duties

Use of computers for repeat prescriptions, appointments etc

Handling general enquiries, explaining surgery procedures, making new and follow up appointments.

Dealing appropriately with various forms

Downloading hospital correspondence

Scanning

Recording requests for home visits and messages

Apply / view full listing →
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