Dental ReceptionistNHS
Job summary
Community Dental Service, Salisbury
Are you an organised, friendly and professional administrator who enjoys helping people and providing excellent customer service?
An exciting opportunity has arisen to join theCommunity Dental Service for Wiltshire and Swindonas afull-time Receptionist/Administratorbased at our Salisbury site.
As the first point of contact for our patients, you will play a vital role in ensuring a welcoming and efficient service. This is a varied and rewarding position where no two days are the same, offering the opportunity to work within a supportive healthcare team and make a real difference to patients' experiences.
The successful candidate may be required to provide cover at other sites across the service, therefore access to reliable transport is essential. The role also includes participation in some weekend and bank holiday working to support the Community Dental Out of Hours Service.
Why join us?
This is a fantastic opportunity to become part of a dedicated and welcoming team committed to providing high-quality dental care across Wiltshire and Swindon. If you are a motivated individual who thrives in a patient-focused environment, we'd love to hear from you.
Apply today and take the next step in your administrative career within the NHS.
Main duties of the job
The post holder will work as part of a front-line team to deliver high quality services to public and staff. The post holder will be required to arrange appointments and provide information to patients. The role will involve handling payments, maintaining accurate records of transactions, undertaking basic banking and reconciliation duties. The post holder will also provide administrative support to members of the Dental Team. The role requires travel to all 4 sites of the service throughout Wiltshire and Swindon as required. The post holder will be required to work to a flexible shift pattern which will include weekends and bank holiday working.
What you'll be doing:
- Welcoming and assisting patients both in person and over the telephone
- Booking, changing and managing appointments
- Providing information and support to patients and visitors
- Processing payments
- Supporting the team with a range of administrative and office tasks
- Helping to ensure the smooth day-to-day running of the service
What we're looking for:
- Previous administration experience is essential
- Excellent communication and customer service skills
- Strong organisational skills with the ability to manage a busy workload
- Good IT skills and confidence using computer systems
- Experience using a dental IT system would be advantageous, although full training will be provided
Job description
About us
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
About us
Salisbury NHS Foundation Trust (SFT) is part of the Bath, Swindon and Wiltshire (BSW) Hospitals Group, with Great Western Hospitals NHS Foundation Trust and the Royal United Hospitals Bath NHS Foundation Trust. Together, we are committed to delivering outstanding, sustainable healthcare through collaboration, innovation and a shared focus on excellent patient care.With a history spanning more than 250 years, Salisbury NHS Foundation Trust combines a proud heritage with a forward-thinking approach to healthcare. We employ over 4,000 staff and provide around 470 beds, delivering a range of acute, specialist and regional services across Wiltshire and beyond.Our people are at the heart of everything we do. We are committed to creating an inclusive and supportive workplace where colleagues feel valued, developed and empowered to reach their full potential. Flexible working opportunities help colleagues balance work and personal commitments while continuing to meet the needs of our patients and services. We offer a wide range of NHS benefits, including membership of the NHS Pension Scheme, generous annual leave entitlement, NHS staff discounts and access to onsite facilities.Salisbury offers an exceptional quality of life, combining the benefits of a historic cathedral city with easy access to countryside, the south coast and major transport links. It is an excellent place to live, work and build your career. To find out more about Salisbury, visitExperience Salisbury.