Receptionist - Patient AccessNHS
Job summary
Patient Access Centre at Liverpool Women's Hospital are looking to recruit x1 Full time receptionists to work Mon to Friday between the hours of 8am & 6pm
The post holder will be required to greet patients on arrival to the department therefore an exceptionally high level of customer service skills are required for this post. The Patient Access department ensure reception cover is provided across the Main Out-Patients at the Women's Including, Gynaecology , the Fetal Centre, Bedford & Antenatal. and our satellite clinic on the Aintree Hospital site,
The successful candidate will be required to work across all of the above areas on a rotational basis, which covers both Liverpool Women's Hospital and Aintree Centre for Women's Health sites.
Main duties of the job
The successful candidate will have excellent customer service and IT skills as multiple systems will be used in the role to book patients in and out of clinic attendances, arranging follow up appointments and discharging patients as instructed by the clinician.
We are looking for individuals who are team players and are able to work in a busy environment.
This position would be ideal for individuals looking to pursue a career in the NHS.
Job description
Check patients into and out of clinics ensuring accurate data capture and entry of patient personal information and clinical information in relation to clinic appointments.
Handle enquiries from patients and staff in relation to appointment booking and scheduling within the reception areas.
Use a variety of IT systems including Meditech, Masey, Intouch and CRIS to book patients in and out of clinic attendances.
Ensure a timely cash up of the appointments, ie Schedule follow up appointments / discharge patients in the PAS system (Meditech) as instructed by the clinician.
Be presentable and of smart appearance and adhere to Liverpool Women's Hospital Uniform policy.
About us
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women's Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes usthespecialist health provider of choice in Europe for women, babies and families.
For roles at Liverpool University Hospitals, visit their careers page.
UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.