Head of Service Delivery (Interim)NHS
Job summary
An exciting opportunity has arisen for a Secondment/Fixed-Term Interim role to lead the delivery of critical digital services that support patient care across one of the NHS's most ambitious digital organisations.
We are seeking an exceptional digital leader to join our Digital Services Department as Interim Head of Service Delivery (Technology Services).
This is a high-profile leadership role with responsibility for ensuring the delivery of safe, resilient, secure and customer-focused technology services across our Group. Reporting into the Director of Technology Services, you will provide strategic and operational leadership across infrastructure, service management, technical operations, cybersecurity, supplier management and business continuity.
As part of the senior digital leadership team, you will play a pivotal role in shaping a new service delivery model and ensuring our Technology Services enable outstanding patient care and staff experience.
This is an exciting opportunity for an experienced NHS or public sector technology leader who thrives in complex environments and can quickly establish credibility with senior stakeholders.
Main duties of the job
As a senior digital leader within the organisation, this role provides oversight IT service delivery, infrastructure, and operations, ensuring alignment with national digital health priorities and organisational goals.
The postholder leads high-performing, resilient and scalable technology services, integrating internal teams and external partners to deliver seamless, user-focused digital experiences.
With responsibility for governance, , and business continuity, the role ensures compliance with regulatory standards and promotes a culture of cyber resilience. As a senior member of the Digital Services Directorate, the postholder contributes to executive decision-making, and leads multi-disciplinary teams
They also oversee financial stewardship, supplier management, and sustainable technology practices, while fostering strong stakeholder relationships and ensuring inclusive, accessible digital services across BFT.
Job description
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.