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Oxford Customer Service & Admin

Personal Assistant to Director & Associate DirectorsNHS

Oxford, OX4 4XN Fixed-Term £32,073 to £39,043
Posted 4 September 2026 Closing date 20 September 2026
Radley Rail Station (2.2 miles, direct) Wallingford (Cholsey & Wallingford Railway) (9.2 miles, direct) Gloucester Green Bus Station (2.9 miles, direct)

Job summary

We are recruiting for a fixed term role to cover maternity leave as a Personal Assistant at Oxford Health NHS supporting the Director of Psychological Professions and Associate Director of Social Work and Social Care. This is a part time role at 22.5 (0.6 wte) based at our Littlemore Mental Health Centre, with flexible hybrid working arrangements available.

This is an exciting and rewarding role where you will be working on a varied portfolio of administrative duties as well as overseeing projects and events across the Trust. You'll manage correspondence, organise meetings and communicate with a wide range of stakeholders including service users, corporate, clinical and executive staff, as well as external agencies.

You'll be proactive in improving the efficiency and performance of the team, offering ideas for process improvements. Strong IT skills are essential; you'll use various systems for managing data, preparing reports, and ensuring that communication flows smoothly within the team and across the wider Trust.

Diplomacy, discretion and confidentiality are paramount to this role where you will be integral to ensuring the smooth operation of portfolios for our senior management.

If you thrive in a fast-paced dynamic environment and have experience of working in administrative or personal assistant roles we would love to hear from you.

Main duties of the job

  • Assimilate, manage and communicate a wide range of information, some of which will be sensitive and complex and may involve matters relating to individual staff or patient matters or to matters of commercial confidence.
  • Communicate with tact, understanding and discretion with members of the public/patients/carers when dealing with enquiries/complaints.
  • Act as first point of contact for all communications to the Director/Associate Directors and deal with all such communications appropriately, including exchange of sensitive information.
  • Receive and screen incoming mail as agreed, obtaining any relevant background information. On behalf of the Director / Associate Directors (and others as appropriate) prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiates follow up action where necessary and ensure deadlines are met.

Please refer to the job description attached for a comprehensive list of duties

Job description

Please refer to the job description and guidance notes attached for further information on this role

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount
  • Pension scheme
  • Lease car scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (waiting lists may apply)
  • Staff networking and support groups
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