Administration AssistantNHS

Job summary

An exciting opportunity has arisen for a suitably experienced Receptionist/Admin Assistant to join South Tyneside Community Treatment Team at Palmer Hospital, Jarrow

This is afull-time role, Monday to Friday, 9:00am - 5:00pm. The successful candidate must be flexible, adaptable and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential

Applications are invited from suitably qualified and experienced candidates who meet theEssential Criteria outlined in the Person Specification.

Main duties of the job

We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis.

The post holder will provide comprehensive administrative and reception support to the clinical teams under the direction of the Administration Team Lead.

This challenging and rewarding role consists of acting as the first point of contact for the service on reception, greeting patients and visitors, taking calls, assisting clinical colleagues, typing appointment letters, clinic letters, scanning for the wider team, working from a shared inbox, updating and maintaining the RIO patient information system, processing incoming and outcoming post, ordering supplies and reporting estates issues.

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.

The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines is essential.

Job description

Please find attached job description for full details.

Advertising date : 4th September 2026

Closing date : 18th September 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.