Clinical Office Coordinator, UrologyNHS
Job summary
An exciting opportunity has arisen for a full-time Clinical Office Co-ordinator to join our busy Urology department . The post includes general office duties, the booking of appointments and working closely alongside the Consultants and their teams to provide an excellent administrative service to our patients.
Clinics and patients will need to be carefully managed, administration skills are required, along with an excellent telephone manner. The successful candidate will be an enthusiastic and highly motivated team player, who shows flexibility and a careful attention to detail.
You will be required to use a number of systems including Surrey Safe Care (Millennium), Evolve and Dictate I.T. Previous experience of these systems is desirable, but not essential, as training will be provided.
Main duties of the job
The Clinical Office Co-ordinator will provide:
- A comprehensive administrative service to the clinical office and clinical staff.
- Organise their workload with the Consultants and Teams, coordinating with other Clinical Office Co-ordinators to ensure that an efficient service is provided.
- Book appointments for the service and cross cover when necessary.
- Act as an essential point of contact for patients and work closely with clinicians, specialist nurses, and other specialities.
- To work with all members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/theatre bookings are made in line with the Trust's Access Policy.
- Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.
- It is expected that Clinical Office Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator when required.
Job description
A comprehensive administrative service to the Urology Clinical Leads and associated medical teams / nurses.
Responsibility for the day to day management of the clinical office, clinic office administrators, templating for the department.
Organise their workload with the Clinical Leads and operational managers, co-ordinating with other Clinical Office Admin Co-ordinators to ensure that an efficient service is provided.
Act as an essential point of contact for patients and work closely with clinicians, nurses, bookings and other professionals as required.
To work with members of the Patient Pathway Team to ensure that pathways are actively managed and any clinic/class bookings are made in line with the Trusts Access Policy.
Exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.
It is expected that Clinical Office Administrative Co-ordinators are fully able to fulfil the role of the Clinical Office Administrator.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.We can offer you the full range of NHS benefits and discounts.Please note that adverts may close early, so early application is encouraged.For more information about careers at ASPH please visit:www.asph-careers.org