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Gateshead Customer Service & Admin

Admin AssistantNHS

Chester Le Street, DH3 2QT Fixed-Term £12.71
Posted 4 September 2026 Closing date 18 September 2026
Chester-le-Street Rail Station (2.6 miles, direct) Heworth (Tyne and Wear Metro Station) (4.2 miles, direct) Park View School - North Lodge (1.2 miles, direct)

Job summary

This Admin Assistant post sits within the administration team and is based at Birtley. The post holder will also support the team promoting Confidentiality, Collaborative Working, Service Delivery, Learning and Development and carry out other duties as directed by the management team.

Main duties of the job

Interrogate and run regular searches of patient records to facilitate the planning of patient care

Carry out patient contact & recall administration tasks for patients with long term conditions,

Assist in seasonal campaigns such as flu or covid clinics including searches, invitations and data entry

General administrative support to the Admin Team

Maintain a clean, tidy, effective working area at all times

Support all staff with general tasks as requested (appropriate to role)

Job description

Listed below are the responsibilities this role will be primarily responsible for:

Interrogate and run regular searches of patient records to facilitate the planning of patient care

Carry out patient contact & recall administration tasks for patients with long term conditions,

Assist in seasonal campaigns such as flu or covid clinics including searches, invitations and data entry

General administrative support to the Admin Team

Maintain a clean, tidy, effective working area at all times

Support all staff with general tasks as requested (appropriate to role)

Confidentiality is key to this job role. The surgery works within established protocols ensuring compliance with all mandatory regulations including (but not exhaustive); General Data Protection Regulations (GDPR), Data

Protection Act, Caldicott Principles.

About us

Birtley Medical Group is based in Birtley in the North of England approximately 7 miles from Newcastle. We have a patient population of around 16000.

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