Operational Care Quality Partner - North RegionNHS

Job summary

At Avery Healthcare, exceptional care starts with strong leadership, robust clinical governance and a commitment to continuous improvement. As our Operational Care Quality Partner, youll support care homes across the North Division to improve quality, strengthen performance and deliver sustainable outcomes for residents. This is a highly visible, hands-on role supporting homes that may be without a General Manager, welcoming new leadership or requiring focused improvement. If youre an experienced clinical leader who is passionate about raising standards and developing others, wed love to hear from you. About the role Youll work alongside Regional Directors, General Managers and care teams to assess performance, identify priorities and implement effective improvement plans. Key responsibilities: Lead care quality and clinical improvements across supported homes. Assess underperforming services and implement measurable improvement plans. Strengthen clinical governance, including oversight of risk, inciden

Main duties of the job

At Avery Healthcare, exceptional care is driven by robust clinical governance and continuous improvement. As an Operational Care Quality Partner in the North Division, your role will involve supporting care homes to enhance quality, strengthen performance, and achieve sustainable results for residents. This visible, hands-on role is particularly involved with homes lacking a General Manager or requiring focused improvement. You will collaborate with Regional Directors, General Managers, and care teams to evaluate performance, prioritize tasks, and execute effective plans for improvement. You will spearhead care quality and clinical improvements, formulating measurable improvement strategies for underperforming services. In addition to enhancing clinical governance, you will oversee areas such as risk, incidents, and resident outcomes. Facilitating regulatory compliance, CQC inspection readiness, and post-inspection follow-up will also fall under your remit. Your role includes coaching and supporting nurses, managers,

Job description

Package Description: At Avery Healthcare, exceptional care starts with strong leadership, robust clinical governance and a commitment to continuous improvement.

As our Operational Care Quality Partner, youll support care homes across the North Division to improve quality, strengthen performance and deliver sustainable outcomes for residents. This is a highly visible, hands-on role supporting homes that may be without a General Manager, welcoming new leadership or requiring focused improvement.

If youre an experienced clinical leader who is passionate about raising standards and developing others, wed love to hear from you.

About the role

Youll work alongside Regional Directors, General Managers and care teams to assess performance, identify priorities and implement effective improvement plans.

Key responsibilities:

• Lead care quality and clinical improvements across supported homes.
• Assess underperforming services and implement measurable improvement plans.
• Strengthen clinical governance, including oversight of risk, incidents and resident outcomes.
• Support regulatory compliance, CQC inspection readiness and post-inspection actions.
• Coach and support nurses, managers and care teams.
• Support serious complaint and event investigations, ensuring learning is shared.
• Travel across the division and respond flexibly to urgent operational needs.

About You

You will:

• Be a qualified nurse with current NMC registration.
• Have substantial experience managing or supporting care home operations.
• Have multi-site or regional experience.
• Demonstrate a track record of improving quality, compliance and service performance.
• Have strong knowledge of CQC requirements and clinical governance.
• Hold a Level 5 qualification in Health and Social Care Management or be willing to work towards it.
• Be an influential, resilient and adaptable leader.
• Be able to travel extensively across the division, including at short notice.

About Avery

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please Note

This role requires

• extensive travel
• current NMC registration
• proof of eligibility to work in the UK and a DBS Disclosure check funded by Avery Healthcare.

This advert may be withdrawn before the advertised closing date depending on application volumes and business needs.

About us

Avery Healthcare is known as one of the UKs largest providers of high-quality elderly care homes. The organization's philosophy is built on creating enriching experiences for its residents and staff, reflecting a belief that later years should be as fulfilling as any other. With a guiding vision of "creating meaningful lives together," Avery Healthcare is distinguished by its network of over 100 homes that offer exceptional care. This approach not only enhances the lives of residents but also cultivates a supportive and inspiring environment for employees, ensuring they feel valued and empowered every day. The dedication to excellence has led Avery to become a preferred choice for both residents and team members, driven by a strong commitment to high standards and meaningful engagement across the board.