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Aberdeenshire Customer Service & Admin

Admin Assistant - Care HomeNHS

Portlethen, AB12 4UF Permanent £13.60
Posted 3 September 2026 Closing date 2 November 2026
Portlethen Rail Station (0.6 miles, direct) Bridge of Dun (Caledonian Railway) (27.9 miles, direct) Union Square Bus Station (6.3 miles, direct)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities including answering phones, managing files, and supporting managers. This role involves meeting and greeting visitors, engaging with residents, and providing tours to prospective clients and their families, all aimed at creating a vibrant environment. Candidates should have good computer skills, a confident phone manner, and be able to multitask. Being a people person is vital, as is taking an interest in the residents and their families. Barchester offers opportunities to enhance your skills through targeted courses. The rewards package includes competitive pay, sector-leading benefits such as free training, development, and access to well-being tools, plus retail discounts, referral bonuses, and more.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare is a provider of care homes that aims to deliver quality care and support to residents. The organisation values staff who can contribute to creating a vibrant and happy environment for its residents. Barchester Healthcare places importance on employees who can multitask effectively, possess good computer skills, and maintain a confident and friendly demeanor on the phone. It promotes a culture of development, offering employees the chance to build confidence and skills through various training opportunities. The benefits package is competitive and sector-leading, showcasing Barchester's commitment to rewarding dedication and excellence.

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