Performance AdministratorNHS
Job summary
We are looking for an enthusiastic and organised Performance Administrator to join our award-winning service.
This service is a partnership between Alzheimer's Society and Devon Partnership NHS Trust, supporting people living with dementia and their carers.
The Performance Administration Team supports the performance of the service, supporting colleagues in the management of their caseloads and providing wider administrative support. You will have a strong working knowledge of Microsoft Office packages specifically Outlook, Excel and Word and have a desire to learn new skills and technologies to support continual improvement of systems and functions.
We are looking for someone with strong organisational and time management skills, with the ability to prioritise tasks effectively, and with excellent attention to detail and accuracy in data entry and record keeping.
You will have effective communication skills, both written and verbal and experience of dealing appropriately with personally sensitive information.
Previous experience in a similar administrative role within the healthcare sector is desirable.
You'll be joining a dynamic team that provides vital services to people living with dementia and their families. This is a fantastic opportunity to be part of a service that truly makes a difference.
Please contact Sevious Chipara, Information Analyst on 07815519472 if you would like to learn more about the role before applying.
Main duties of the job
To serve as the first point of contact for colleagues and other professionals to ensure that the service meets set trust and national standards and targets.
Alongside the performance and data component of this role, the post-holders have the responsibility for the day-to-day caseload administrative activities.
To assist and support practitioners in ensuring the efficient movement and flow of clients through the system, allowing them to focus on health improvement and patient care.
To coordinate performance monitoring data, governance and risk management, communications, and a variety of ad hoc projects with senior managers across the organisation.
Develop and implement systems for collecting data to measure performance, identify breaches and supporting outcomes of service development.
To act as a point of contact in relation to IT Systems and be able to signpost for further IT systems support.
To maintain and update relevant records, databases, and spreadsheets accurately.
If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role (Check salary thresholds) and your current circumstances meet the requirements for sponsorship.
If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice - [email protected]
Job description
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.