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Hertsmere Customer Service & Admin

Personal Assistant - Regional Operations DirectorNHS

Remote (Home based), WD6 1JN Permanent £33,000 to £37,740
Posted 2 September 2026 Closing date 2 October 2026
Elstree & Borehamwood Rail Station (0.6 miles, direct) Stanmore Underground Station (3.1 miles, direct) Parkhouse Bus Station (7.4 miles, direct)

Job summary

In this Personal Assistant role, you will provide an efficient and confidential administrative and secretarial support service to the Regional Operations Director, working both remotely and within services across either the North West/ Yorkshire/ Midlands/ and our Children and Young People Mental Health Services (CYPMHS) in the South. You will be working 37.5 hours a week where you will organise and maintain an accurate diary and establish and maintain efficient office systems and ensure the provision of a full secretarial and administrative service for the Regional Operations Director. Reporting to the Regional Operations Director, you'll need to show initiative and will be responsible for ensuring urgent matters are addressed, co-ordinate reports, minute taking, type letters, copying and distributing of Policies and Procedures and maintaining effective paper and electronic filing systems. Your Personal Assistant responsibilities will include: Providing a full committee servicing function for all meetings to include scheduling, booking rooms, organising catering, drafting agenda, collating then distributing papers, and minute taking. E

Main duties of the job

In the Personal Assistant role at Elysium Healthcare, the selected candidate will be tasked with providing extensive administrative support to the Regional Operations Director. Based remotely, responsibilities extend across the North West, Yorkshire, Midlands, and the CYPMHS in the South. The PA's duties include maintaining accurate diaries, establishing efficient systems, addressing urgent matters, coordinating reports, and supervising both electronic and paper filing. The role also involves providing committee servicing for meetings through organizing and minute-taking. Candidates must be flexible, reliable, and possess excellent communication skills, a secretarial qualification, typing proficiency, and a driving license.

Job description

In this Personal Assistant role, you will provide an efficient and confidential administrative and secretarial support service to the Regional Operations Director, working both remotely and within services across either the North West/ Yorkshire/ Midlands/ and our Children and Young People Mental Health Services (CYPMHS) in the South.

You will be working 37.5 hours a week where you will organise and maintain an accurate diary and establish and maintain efficient office systems and ensure the provision of a full secretarial and administrative service for the Regional Operations Director.

Reporting to the Regional Operations Director, you'll need to show initiative and will be responsible for ensuring urgent matters are addressed, co-ordinate reports, minute taking, type letters, copying and distributing of Policies and Procedures and maintaining effective paper and electronic filing systems.

Your Personal Assistant responsibilities will include:

  • Providing a full committee servicing function for all meetings – to include scheduling, booking rooms, organising catering, drafting agenda, collating then distributing papers, and minute taking.
  • Ensure post and e-mails are actioned promptly.
  • Liaise with external parties and agencies as required
  • To maintain confidentiality at all times regarding information relating to patients, staff and hospital business.
  • Attend staff meetings and internal /external training events as and when required

To be successful in this role, you will need:

  • Secretarial qualification/experience essential
  • ECDL, RSA II, Typing/Word Processing or equivalent
  • NVQ III Business Administration
  • 4 GCSE’s at grade C or above (including English and Mathematics) or equivalent
  • Shorthand 100 WPM
  • Driving license
  • Excellent communication skills, both verbal and written with professionals at all levels
  • To be flexible and reliable

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

  • Annual salary from £33,000- £37,740 depending on experience
  • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
  • Career development and training to help you achieve your professional goals
  • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
  • Wellbeing support and activities to help you maintain a healthy work-life balance
  • Access to Blue Light Card, which provides a range of exclusive offers and discounts
  • Life Assurance, for added peace of mind
  • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
  • 24/7 GP service and second medical opinion, to ensure you are the best you can be
  • Enhanced Maternity Package, so you can truly enjoy this special time
  • Pension contribution, to help secure your future

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

About us

Elysium Healthcare, part of Ramsay Health Care, comprises over 8,000 employees and runs more than 80 services across England and Wales. The organisation specializes in Mental Health, Neurological, Learning Disabilities & Autism, Children & Education. It offers room for professional growth within its large network. Ramsay Health Care operates in 10 countries and employs approximately 86,000 people globally. Elysium is dedicated to inclusive recruitment, ensuring all staff are committed to safeguarding service users' welfare. It adheres to safer recruitment practices, making it necessary for all candidates to undergo a DBS disclosure.

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