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Wokingham Customer Service & Admin

Admin Assistant - Care HomeNHS

Reading, RG6 3UJ Permanent £13.21
Posted 2 September 2026 Closing date 1 November 2026
Earley Rail Station (1 mile, direct) Wallingford (Cholsey & Wallingford Railway) (15.3 miles, direct) Wokingham Half Marathon Drop Off/Pick Up Point (3.5 miles, direct)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Main duties of the job

As an Admin Assistant at a Barchester care home, you will carry out responsibilities to help deliver quality care and support our residents deserve. The role requires answering phones, handling files, and supporting managers. Admin Assistants also meet and greet visitors, engage with residents, and show prospective clients and their families around to showcase what makes Barchester different. Candidates should have good computer skills, be able to multi-task, and have a confident telephone manner. It's essential to be a people person, taking genuine interest in residents and their families.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare is a leading provider of high-quality care across its not-for-profit homes and divisions in the United Kingdom. With a focus on providing quality care and support that our residents deserve, the organization prides itself on having an experienced team committed to fairness, transparency, and the well-being of those in its care. The care homes offer various services, including dementia, nursing, and personal care, with an emphasis on a happy, vibrant environment that enhances the lives of all individuals, making it a rewarding place to be.

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