Medical ReceptionistNHS
Job summary
We are expanding our medical reception team and looking to recruit the right person, with the necessary skills and experience to deliver a high-quality service to our patients.
The ideal candidate should be highly motivated, enthusiastic and able to work under pressure.
We are looking for a customer focused, reliable, and hard-working individual with a can-do approach to their work.
Main duties of the job
- Greeting in a pleasant and friendly manner all callers at reception.
- Answering the telephone quickly and dealing with or redirecting enquires.
- Running the appointment system including making appointments and encouraging patients to use the check in system.
- Recording messages and home visit requests in the appropriate book legibly and accurately.
- Handing out repeat prescriptions to patients or their representatives.
- Handling general enquiries and give out test results or referring to a more experienced Receptionist if in doubt.
Job description
- Greeting in a pleasant and friendly manner all callers at reception.
- Answering the telephone quickly and dealing with or redirecting enquires.
- Running the appointment system including making appointments and encouraging patients to use the check in system.
- Recording messages and home visit requests in the appropriate book legibly and accurately.
- Handing out repeat prescriptions to patients or their representatives.
- Handling general enquiries and give out test results or referring to a more experienced Receptionist if in doubt.
- Dealing and processing emails.
- Actioning emis and docman tasks.
- Book appointments efficently.
About us
You will be joining a large, friendly and committed team of Doctors, Nurses and other healthcare professionals, and a team of reception and administrative staff.