ReceptionistNHS

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Winchester Heights Care Home in Winchester, Hampshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Main duties of the job

As a Receptionist at Avery Healthcare, your role involves offering professional, high-quality customer service as the first point of contact at Winchester Heights Care Home. You'll support the administrative functions and ensure the reception operates smoothly. Main responsibilities include answering phones, responding to inquiries at reception, redirecting calls, and recording messages accurately. You will complete reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Ensuring the tidiness of the reception area and liaising with housekeeping to maintain standards are also part of the role. Successful applicants will embody our values of being caring, supportive, honest, respectful, and accountable in all that they do. The ideal candidate will have excellent communication skills, be confident with computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and handling client complaints is required. Joining Avery involves a DBS check at no cost to you.

Job description

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Winchester Heights Care Home in Winchester, Hampshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes and a place where employees love to work. The organization believes that the later years of life should be as enriching as any other, and it is passionate about creating meaningful experiences for its residents and team alike. Avery Healthcare operates over 100 homes, offering exceptional care and fostering a supportive and inspiring environment. Employees at Avery feel valued and empowered daily, contributing to the organizations vision of "creating meaningful lives together." By joining Avery, employees become part of a team that is committed to respect, compassion, and exceptional care. The company prides itself on offering opportunities for growth and development in a culture that values its employees. As a testament to their focus on quality care, Avery Healthcare continues to be the preferred choice for both residents and team members.