Out-of-Hours Support WorkerNHS
Job summary
Out-of-Hours Support Worker (Discharge Support and Admission Prevention)
We are looking to recruit for the above position. The post will predominantly involve working on Thursday evenings, with additional shifts available throughout the year to cover holidays.
Pay
Evening on-call payment per shift = £15.75, 6pm10pm
Weekend on-call payment per day = £31.50, 10am10pm
Additional payments after the first hour of call out = £16.81 per hr
There is also the option of other daytime bank hours when available.
We are currently updating our salary scales and will share this information as soon as it is available.
Full training will be given.
Main duties of the job
We are looking for a caring, compassionate, and self-motivated individual to join our expanding team and work across our hospital to home scheme where you will make a real difference to the lives of people within our community.
Playing a pivotal role in providing excellent support to older people who need it, you will have a flexible approach and be able to adapt to changing circumstances as they arise as the role may see you working in any of the schemes delivered by SCCCC (described in more detail below).
We are not a CQC'd organisation and there is no personal care involved in any of our roles.
Full training will be given
The post supports people to return home safely from hospital, avoid unnecessary admission or readmission, and regain confidence to live independently through practical, low-level support.
Hospital to Home
This scheme provides a wide range of short-term practical help for older people, their families and carers. Support is provided following referral from a health or social care professional, either to prevent hospital admission or to support safe discharge from Sheffield Teaching Hospitals Foundation Trust.
Job description
People who may benefit from the schemes are
Older and vulnerable people who may be frail, socially isolated, living alone, without relatives, living with older carers, or otherwise vulnerable
Older and vulnerable people who may be at risk of avoidable re-admission
Individuals or health/social care professionals who have concerns about home situations and a person's ability to live independently.
How the Schemes Work
Professionals from health and social care teams contact the office to arrange assistance for people being discharged from hospital or for people at home who are at risk of readmission. Most requests are for short-term practical help and include, but are not limited to:
Collecting a patient from hospital and transporting them home safely.
Basic shopping.
Fitting temporary key safes.
Delivering and fitting small pieces of equipment e.g., bed levers, commodes, pressure relieving cushions, chair raisers etc.
Welcome the Individual home
Support the Individual to follow-up any problems associated with the discharge from hospital process. For example: Contact as required District nurses, doctors etc.
Signpost to appropriate benefit advice service if required
Duties and responsibilities, dependent on the scheme
Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and carry out those referrals or allocate volunteers where appropriate.
Complete referrals taken by the team
Aid the reduction of premature admission to hospital and/or residential care
Deliver a flexible Individual-centred service
Provide support to informal carers
Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.
As appropriate, provide telephone support to service users.
Ensure that all duties and functions are carried out in accordance with SCCCCs regulations, policies, and procedures.
Maintain appropriate records of work undertaken and produce written reports as required.
Attend the meetings of the organisation and any other meetings as required.
Attend appropriate training courses to enhance and develop their own skills.
Liaise with the fundraiser in order to maximise donations to the organisation.
Publicise the scheme through all appropriate channels.
Carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Manager.
This is not a complete description of duties and may be amended in light of the changing needs of the organisation, following consultation with the post holder.
About us
SCCCC has over 50 years experience in providing services that respond to the needs of vulnerable people in a practical and neighbourly way, complementing the care given by other service providers. SCCCC work in partnership with Sheffield Teaching Hospitals, Sheffield City Council and Sheffield Clinical Commissioning Group.