Public Inquiries Response TeamMinistry of Justice

Cross Government Location National 09-Sep-2026 Post Type Detached Duty, Loan, The national salary range is £35,335 - £37,847, London salary range is £40,014 - £42,859. Your salary will be dependent on your base location Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information Salary The national salary range is £35,335 - £37,847, London salary range is £40,014 - £42,859. Your salary will be dependent on your base location

Posted 25 August 2026

21230

Descriptions & requirements

Job description

Security and Information Directorate (SID)

Public Inquiries Response Team Manager

Job Title

Public Inquiries Response Team Manager

Grade

Higher Executive Officer

Loan/Detached Duty Terms:

12 months (potential to extend). Available on level transfer or temporary promotion

Organisation structure

Public Inquiries Response Team, Information Services Division, Security and Information Directorate, Service Transformation Group, Ministry of Justice

Overview of the Security and Information Directorate (SID)

The Security and Information Directorate (SID) is part of the Service Transformation Group (STG). The Group oversees the building of a strategic vision for modernising and digitising our legacy systems, generating a coordinated plan across the Ministry of Justice (MoJ) and its agencies for transformation, and tracking delivery of this transformation.

Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management profession and other partners to enable the whole of the MoJ to function securely, lawfully and transparently.

We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We’re also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners.

Team profile

The Information Services Division (ISD) is part of the SID and is responsible for promoting compliance with the Public Records Act and related legislation, providing information and records management services, overseeing responses to information access requests, selecting and transferring records for permanent preservation and providing support to public inquiries.

The Public Inquiries Response Team is responsible for the Ministry of Justice’s contribution to statutory and non-statutory public inquiries. It is responsible for identifying, collecting, cataloguing, and maintaining an accurate and complete set of information and records that capture the MoJ’s key decisions and events for the subject matter under investigation within each inquiry. We filter millions of records to best demonstrate what we did and why. From this information we produce accurate, high-quality, and comprehensive witness statements in response to requests for information from each inquiry. The team provides support to those who may be required to give evidence at a public hearing.

We coordinate across legal teams, and work across government to ensure coordination other government departments and learn best practice in responding to public inquiries.

Job summary

As a HEO in the Public Inquiries Response Team you will contribute to the drafting of corporate witness statements for public inquiries as well as briefing both senior officials and ministers on this response.

You will also be involved in a diverse range of activities to support the delivery of the team's objectives, such as stakeholder engagement and witness support.

You will build subject matter expertise relating to the inquiries you work on, spanning across the MoJ, its Executive Agencies and Arm’s Length Bodies. Alongside this you will also develop expertise on the response to public inquiries.

This is a highly sensitive area of work, which attracts considerable ministerial, media, public and pressure group attention and carries reputational and legal risk to MoJ. This role provides a unique opportunity to be at the forefront of this important work across the MoJ.

Essential to the smooth running of this critical work is experience of quality written advice for Ministers and / or senior officials in an organisation.

You will need to be comfortable supporting the team to work in partnership with current and former ministers and senior officials, as well as working closely with lawyers and a range of teams across the department.

This is often a fast paced and challenging area of work - the jobholder will need to be resilient and have the ability to work in ambiguity as well as being able to adapt and change direction at speed, balancing priorities to ensure delivery.

Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.

Job description

1. Support the analysis and review of a range of credible and relevant evidence collated by the Information Management team and use this to draft lines for witness statements.

2. Support the preparation of papers and advice to support decisions relating to public inquiries, consulting with key contacts across the department, to make an effective recommendation.

3. Support the preparation of briefings on the Inquiry for meetings, freedom of information requests, parliamentary questions, and other similar requests. Liaising with a range of officials across the department, briefing both them and ministers, as necessary.

4. Working collaboratively across the organisation and proactively building relationships; and ensure relevant stakeholders are kept informed of the team’s work.

Minimum eligibility

All candidates are subject to security and identity checks prior to taking up post.

All external candidates are subject to a minimum of 6 months’ probation. Internal candidates are subject to probation if they have not already served a probationary period within the MoJ.

All staff are required to declare whether they are a member of a group or organisation which the MoJ consider to be racist.

Application process

This vacancy will be assessed using Success Profiles to assess behaviours and technical expertise.

The application process will require 250 word STAR format for the identified behaviour, the submission of a CV and a Statement of Suitability to evidence how you meet the criteria required for the role.

Shortlisted candidates will be invited to attend a panel interview based on Civil Service Success Profiles framework. This will consist of 3 behaviour questions on Communicating and Influencing, Making Effective Decisions and Delivering at Pace and 4 strength questions.

Hours of work/working pattern

37 hour working week (standard).

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