Quality Governance ManagerNHS

Job summary

This opportunity would be ideally suited to an experienced Band 6 or Band 7 who is looking to broaden their knowledge and experience in clinical governance.

The Governance Lead plays a key role within the Division, working closely with the divisional leadership team to support the management of concerns and complaints, oversee investigations when things go wrong, and use governance data to drive improvements in the quality and safety of care.

The post holder will work closely with patients, families and clinical teams to ensure that learning from patient experiences informs meaningful service improvement.

Experience of using Datix is essential, as you will support clinical teams to investigate and respond to complaints, manage risks and incidents, and ensure that action plans arising from investigations are implemented and monitored to improve outcomes for both patients and staff.

The role also provides an excellent opportunity to gain experience of divisional and hospital-wide governance processes. You will participate in key governance meetings and activities, developing a broader understanding of how clinical governance supports the delivery of safe, effective and high-quality care across the Royal London Hospital.

Main duties of the job

o Divisional governance: Provide day-to-day governance advice and support to divisional and specialty leadership teams, including effective quality and safety governance meetings.

o Patient safety: Oversee incident management on Datix and coordinate proportionate learning responses under PSIRF, including Duty of Candour.

o Risk management: Maintain oversight and quality assurance of divisional and hospital risk registers.

o Regulatory compliance: Coordinate CQC readiness, clinical audit, NICE guidance and safety alert compliance, and policy review.

o Reporting and insight: Produce clear, timely reports and dashboards for the Hospital Executive Board, Quality & Safety Committee and Risk & Regulation Committee.

o Learning and leadership: Triangulate learning from incidents, complaints, claims and inquests, deliver training, and line manage members of the governance team.

As Governance Lead the post holder will have a key part to play in the implementation of the site's Safe and Compassionate Quality Improvement plan and activities and in developing a proactive, open learning and improvement culture, in order to reflect Bart's Health ambition to be a leader in safety and health care excellence.

Job description

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.