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Bristol, City of Customer Service & Admin

Therapy Services AdministratorNHS

Stapleton, BS16 1EQ Fixed-Term £26,605
Posted 13 November 2026 Closing date 30 November 2026
Checked 16 hours ago · still listed on NHS Jobs Closes in 15 days · 30 Nov 2026
Ashley Down (0.8 miles, direct) Oldland (Avon Valley Railway) (4.8 miles, direct) Public Transport Interchange (9.3 miles, direct)

Job summary

Priory Hospital Bristol

Salary - £26,605 FTE per annum

Part-time, 30 hours per week, 6-month fixed term.

We are seeking a Therapy Services Administrator to join the team on a 6-month fixed-term contract, working 30 hours per week. These hours can be arranged flexibly across four or five days, depending on preference.

This role is part-time; the actual salary for the role is £21,284 per annum

This role is office-based at Priory Hospital Bristol.

Main duties of the job

  • Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
  • Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
  • Provide administrative support to therapists and management, including preparing reports and handling correspondence.
  • Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
  • Assist with the organisation of team meetings, training sessions, and service audits.

Job description

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

About us

Priory Hospital Bristol, Stapleton, Bristol is a specialist mental health and addiction treatment service for individuals, families and couples. It provides fast access to treatment for a range of psychiatric conditions and addictions. It is accessible by public transport, with local bus routes serving Stapleton and Bristol Parkway railway station approximately 23 miles from the hospital.

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