Caseworker (Housing Assistance Shared Service) DHH118Council

Grade F (SCP 12-19) £29,542 – £33,119 per annum Permanent, 37 per week

Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to make a real difference while enjoying excellent terms and benefits, including:

• Flexitime scheme to support work–life balance
• Local Government Pension Scheme
• 25.5 days annual leave, rising to 30.5 days (after 5 years continuous local government service)
• Discounted Council Leisure Centre Membership
• Cycle to Work Scheme
• Free Car Parking
• Essential Car User Allowance

About the role

We are seeking a caseworker to join our established and supportive Housing Assistance Shared Service, working across Cannock Chase District, Stafford Borough and South Staffordshire District Councils.

This is an exciting opportunity to play a key role in the ongoing development of our shared service, supporting managers and leaders across three neighbouring local authorities. You’ll be at the heart of a varied and rewarding workload, helping to deliver high‑quality services to our communities.

By joining our team, you’ll be contributing to an ambitious agenda as we support both councils through the evolving local government landscape.

Our service enables disabled and older residents to live safely and independently in their own homes, to maximise their potential, improve dignity and reduce stress in daily tasks. We provide advice, assistance, and support to residents who need adaptations and empower them to participate in the home adaptation design process.

We aspire to provide a home improvement agency style service, where each customer has a single point of contact throughout their journey. We begin with the assumption that each individual is best placed to judge their own wellbeing. We take account of residents’ views, wishes and feelings to understand the needs experienced and identified by them, along with their family and carer/s, whilst working to national supporting policies and the latest professional guidelines.

About you

You will be:

• A highly motivated and enthusiastic caseworker who has experience of working within a relevant area such as Housing, a Home Improvement Agency, Social Care or Benefits advice and understands the different types of adaptations undertaken via Disabled Facilities Grant funding.
• Confident operating in a public sector or similarly complex environment
• Willing to visit residents in their homes to support them to gather and compile the necessary documents and undertake financial assessments, to progress applications for funded home adaptations.
• Prepared to undertake, or willing to undertake the necessary training to carry out, trusted assessor assessments to determine bathing and some property access adaptations for people with straightforward health conditions.
• Collaborative, professional and committed to delivering high‑quality adaptations.

Further details are available in the supporting documentation.

Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact across two ambitious local authorities, we’d love to hear from you.

Apply today and take the next step in your career with us.

For further information, please see:
Role Profile and Person Specification
Candidate information pack

Closing date: 22nd November 2026
Interviews: Wednesday 9th December 2029

Cannock Chase District and Stafford Borough Councils are Equal Opportunities Employers