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North Northamptonshire Customer Service & Admin

Breast Screening Clerical OfficerNHS

Kettering, NN16 8UZ Permanent £25,272
Posted 12 November 2026 Closing date 26 November 2026
Checked 5 hours ago · still listed on NHS Jobs Closes in 13 days · 26 Nov 2026
Kettering Rail Station (0.8 miles, direct) Wansford (Nene Valley Railway) (18.7 miles, direct) Northampton Bus Interchange (13.1 miles, direct)

Job summary

We are a small, friendly team committed to providing a first class service. We are housed in a purpose built breast unit at Kettering General Hospital. We have a breast screening population of approx. 52,000 women and manage the administration for the breast screening services at KGH. We also support the symptomatic one-stop breast clinics as well as follow up imaging clinics.

Kettering Breast Screening Unit is recruiting a Breast Screening Clerical Officer. This is a rare and exciting opportunity to apply to this substantive position.

By becoming part of our team, you will have the opportunity to work in innovative ways and play a central role in how we deliver breast pathways. You'll be part of our dynamic admin team, helping to ensure that administrative processes run smoothly and effectively to support high-quality support and care.

The role would suit an enthusiastic, motivated and forward thinking individual looking for a challenge in a post that is both interesting and varied. The successful candidate will assist in the day to day running of the breast screening administrative team and will involve working closely with the leadership & clinical teams.

Main duties of the job

To work as part of the Breast Screening administration team, providing clerical support to ensure the delivery of the National Health Service Breast Screening Programme (NHSBSP) Consolidated Standards.

To also provide clerical support to the symptomatic breast imaging service at Kettering General Hospital. The successful candidate will have the expertise to cover the main duties and responsibilities listed with the job description and person specification.

This role requires a willingness to work as part of a team as well as the ability to work unsupervised.

Essential criteria include patient confidentiality, flexible approach to working, excellent communication skills, organisational skills including accurate data entry and good computer skills.

The post holder will be a key member of the breast screening team and support the achievement of our Excellence Values.

Job description

  • Answer the telephone and respond to emails to deal with bookings, changes of appointments and queries for screening and symptomatic breast imaging and referring on as necessary.
  • Computer skills including MS Outlook, Word, Excel, and Teams.
  • Preparing screening and symptomatic clinics.
  • Recording and processing attendance and non-attendance on the breast screening database.
  • Appointment and results letter management.
  • Send reports to stakeholders.
  • Management of request and receipt of prior films and digital images.
  • Working within the protocols of the department's Quality Management System.
  • Undertake such training as is deemed necessary by the Programme manager, in accordance with the Breast Screening Programme.
  • Attend departmental meetings as necessary and be actively involved in the improvement of the service.

Any other duties or tasks that may reasonably be deemed to come within the scope of the post.

About us

Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.

We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.

University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.

Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.

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