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Cumberland Customer Service & Admin

Collaborative Personal AssistantNHS

Carlisle, Whitehaven, CA2 7HY Permanent £28,392 to £31,157
Posted 12 November 2026 Closing date 26 November 2026
Checked 14 hours ago · still listed on NHS Jobs Closes in 12 days · 26 Nov 2026
Carlisle Rail Station (1.1 miles, direct) Slaggyford (South Tynedale Railway) (18.1 miles, direct) Stance 1 (13.5 miles, direct)

Job summary

We have an exciting opportunity for you to work within the Emergency Care and Specialist Medicine Collaboratives' providing PA support to the Triumvirates.

The role of the PA is to provide the Collaborative Triumvirate with a high quality and consistent level of administrative and secretarial support.

This is a demanding, fast-paced and varied role, which requires a confident communicator with experience of negotiating and influencing staff at a senior level, combined with excellent organisational skills and attention to detail. It requires a dynamic, motivated and forward thinking individual with excellent interpersonal skills and a strong team work ethic.

Main duties of the job

Provide comprehensive Personal Assistant admin support to the Triumvirate within the Collaborative. Resolving day-to-day challenges independently, making informed decisions within area of responsibility, ensuring that agreed targets are met in accordance with Departmental, Trust and National standards, policies and procedures are a key focus of the role.

Undertake the full range of PA duties, including day to day diary management, meeting facilitation, minute taking, report writing, management of agendas, and action logs, answering calls, taking messages and handling correspondence all in line with Trust confidentiality policies and procedures.

This role will also provide rota-coordinator support for the CIC Acute Medicine medical teams, working with the operational and medical teams to ensure safe cover.

Job description

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

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