Engagement Worker (Link Team)NHS

Job summary

The Link Team works with individuals experiencing multiple disadvantage, including complex mental health difficulties and homelessness, and who face significant barriers to accessing and engaging with support. We are seeking a motivated practitioner who can demonstrate the relational skills required to reach and assertively engage with those furthest from services.

Main duties of the job

The successful candidates will be working within the Link Team and alongside a range of agencies to find creative solutions for individuals, which includes assisting and challenging existing practices, sharing learning and helping to influence the way services are designed and delivered. The Link Teams approach is underpinned by our core values which have been co-produced by the team.

Job description

Reach and identify clients for referral to the service. Working with a caseload, undertake proactive work to build trusting relationships with clients, and develop a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions. Engage with clients wherever they may be, including day centres, the streets, community centres, GP practices, and temporary accommodation settings. To be flexible to work when needed across multiple sites and within specific localities and communities, including evenings, early mornings and weekends. Provide a single consistent point of contact for the client and agencies working with them. Develop a recovery plan with the clients which is strengths based, to support each individual in leading their journey and review progress with them on a regular basis

About us

The Link Team is funded by NHS England and is a multi-agency partnership including Second Step, St Mungos, Bristol Drugs Project, AWP Mental Health Partnership NHS Trust and Bristol City Council. The team has an integrated multi-disciplinary model, including engagement workers, a peer worker, a mental health practitioner (band 6), a social worker, and a team manager. The service is designed to complement rather than replace or supersede existing local provision. The Link Team aims to improve engagement for the people we work with, creating a bridge between individuals and the wide range of expertise across the system, whilst providing person-centred, trauma-informed care at every stage of their journey.