EHC CaseworkerCouncil

About the role

Making a Difference Through Every EHC Journey

Join our Education, Health and Care (EHC) Service and play a pivotal role in supporting children and young people with Special Educational Needs and Disabilities (SEND). As an EHC Caseworker, you will guide families, schools and professionals through the statutory assessment and planning process, ensuring that every child or young person receives the support they need to achieve their potential. Your work will help deliver timely, person-centred Education, Health and Care Plans that accurately reflect individual needs and aspirations.

What will you be doing?

• Managing a caseload of children and young people with Special Educational Needs and Disabilities (SEND), ensuring statutory processes are completed within required timescales.
• Developing and amending high-quality Education, Health and Care (EHC) Plans that are person-centred, outcome-focused and compliant with statutory requirements.
• Working in partnership with families, schools, education settings and professionals to ensure plans accurately reflect the needs, aspirations and outcomes of children and young people.
• Providing advice, guidance and support to children, young people, parents and carers throughout the EHC assessment and planning process.
• Coordinating and monitoring provision identified within EHC Plans, including liaising with providers and requesting funding where appropriate.
• Maintaining accurate case records and management information in line with policies, procedures and audit requirements.
• Supporting colleagues and managers by sharing expertise and contributing to the effective delivery of the EHC Service.
• Promoting equality, inclusion and a child-centred approach in all aspects of service delivery.

About you

• Good education to A level or equivalent
• Experience of statutory process and managing statutory systems. Relevant experience and knowledge could be gained through working in education, health or social care environments.
• Experience of problem solving, resolving conflict and mediation.
• Experience of leading meetings. Knowledge of Person Centred planning and processes.
• Experience of providing a point of contact for service users and working in partnership with a range of professionals across health, social care and education.
• Experience of systems/database administration/management
• Jobholders must be prepared to maintain professional development and undertake further training relevant to the job.
• Able to assimilate and interpret written advice and information from a wide range of people including parents, young people and multi-agency professionals.
• High level of skill in spoken and written English
• Excellent customer service skills, in particular ability to offer advice and guidance.
• Excellent organisational skills – able to prioritise own workload.
• Good IT skills Accurate data input essential.
• Good eye for detail, methodical and accurate.
• Adaptable and enthusiastic.
• Able to contribute ideas and embrace change as systems and processes develop to improve service delivery
• Able to work independently and as part of a team
• Ability to travel freely across the county
• Ability to manage difficult situations and conversations at the earliest opportunity, escalating where appropriate.
• Ability to work in a pressurised environment.
• Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Attached documents

• Caseworker Job Description and Spec.docx

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Position type: Full Time