Practice Manager - Grange Medical PracticeNHS

Job summary

Annual Salary: £50,000.00

24 to 40 hours a week

ABOUT US

Grange Medical Practice is a partner-only inner-city GP practice in Grangetown, Cardiff, serving approximately 11,500 registered patients.

We are looking for an enthusiastic, motivated and forward-thinking Practice Manager to work closely with our GP partners, clinical and administrative team, providing strong leadership and ensuring the effective day-to-day running and continued development of the practice.

Main duties of the job

THE ROLE

You will play a central role in leading and managing the practice, with responsibility for:

• Practice Operations Overseeing the daily running of the practice, staffing, workload and appointment systems.
• Financial Management Managing budgets, expenditure, income, payroll and NHS payments.
• NHS Wales Contracts Ensuring contractual compliance, enhanced services and accurate claims.
• Staff Leadership Supporting and developing our reception and administrative teams, alongside the Assistant Practice Manager and Reception Manager.
• Clinical Governance Supporting patient safety, complaints, safeguarding, significant events and quality improvement.
• IT & Practice Systems Overseeing EMIS Web, FPPS, WIS and effective administrative workflows.
• Patient Experience Promoting accessible, efficient and patient-centred services.
• Strategic Development Working with the GP partners to improve services and support the long-term sustainability of the practice

Job description

ABOUT YOU

We are looking for someone who can demonstrate:

• Experience of managing or supervising staff
• Excellent leadership, communication and organisational skills
• Strong decision-making and problem-solving abilities
• The ability to prioritise competing demands and remain calm under pressure
• Good IT skills and an understanding of confidentiality and information governance
• A professional, approachable and supportive management style
• A commitment to continuous improvement and excellent patient care
• DESIRABLE EXPERIENCE

Previous NHS general practice management experience

Knowledge of NHS Wales contractual arrangements

Experience of EMIS clinical system

Experience with financial management and clinical governance

About us

About Us: Grange Medical Practice is the largest surgery in the south of the city, caring for over 11,200 patients across Grangetown, Cardiff Bay, Canton, and Riverside. We have a vibrant, interesting, and culturally diverse practice population, and operate from a large, modern purpose-built surgery, with plenty of secure on-site parking.

We are a family friendly, flexible, and supportive team, comprising of 7 GP partners, 3 GP registrars, 2 practice nurses, and 2 HCAs. We are supported by a pharmacist, community midwife, diabetic specialist nurse, physiotherapist, and a mental health liaison worker, together with a hardworking administrative team.