Director of Business OperationsNHS

Job summary

Were looking for an experienced and motivated leader to join our Senior Leadership Team and help us continue to improve the services and experience we provide for our patients and staff.

Working collaboratively with our clinical teams, youll lead our non-clinical enabling functions including Reception, Bookings, Medical Secretaries, IT and Estates. This is a varied and influential role with the opportunity to make a real difference across the charity, improving how we work, introducing new technologies and leading positive and sustainable change.

Main duties of the job

Youll bring a collaborative and inclusive leadership style, strong project and change management skills and the ability to turn ideas into practical improvements. Youll also have a good understanding of IT infrastructure and digital technologies, with experience of using technology to improve services and operational performance.

Youll ensure that our systems, processes and governance arrangements support high-quality services and meet our regulatory and contractual requirements, with a strong focus on operational resilience, risk management and continuous improvement.

Above all, were looking for an excellent communicator and experienced senior leader who shares our passion for the work we do. Youll bring significant senior management experience, ideally gained within healthcare, a charity or another regulated environment, together with strong people, organisational, project and change management skills.

Job description

Senior Leadership Team member, with responsibility for the leadership, management and performance of the non-clinical patient pathway staff including the cross-Cobalt enabling functions of IT and Estates.

Leading, managing and developing the business processes that enable clinical operations; this includes staff functions, infrastructure, enabling IT, and ensuring organisational resilience. Working closely with the Director of Clinical Operations to drive service improvement for the benefit of Cobalt patients while simultaneously ensuring a positive and rewarding staff environment.

Leading the development, implementation and monitoring of the business operations elements of Cobalts strategic plan, ensuring services, infrastructure and resources support the Charitys long-term objectives.

Ensuring business operations governance and quality controls are in place including CQC compliance, health and safety, environmental sustainability, information governance, cyber security and risk management.

Working in conjunction with Director Clinical Operations as required. Support the development and implementation of new services, partnerships, and operational activities.

About us

At Cobalt Medical Charity we pioneer innovation in medical imaging diagnosis by investing in equipment, integrated research and education to improve outcomes for patients now and in the future.

Patient care is at the heart of all we do.  We carefully select people who can show us how they share these same values and can contribute to a culture of respect, diversity, vision and a commitment to continuous learning and development.