Community Transport Passenger Assistant - 14.4 hours per weekJobsGoPublic

Recruitment_pack_generic_April_2025

PRN000524__0.4_FTE_Community_Transport_Passenger_Assistant_

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process.

https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form

To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Community Transport Passenger Assistant (0.4 FTE)

Salary: Scale 2-3, £11,200.80 - £12,264.80 per annum for 14.4 hours per week

Make a real difference in the community

Elmbridge Borough Council's Community Transport team is looking for a caring and reliable Passenger Assistant to support children, young people and adults with additional needs and disabilities to travel safely to education settings, Hub Centres and community activities.

This is a rewarding role where no two days are the same. Working alongside our Community Transport Drivers, you will help passengers board and leave vehicles safely, ensure specialist equipment and seatbelts are secured, and provide reassurance and support throughout each journey.

About the Role

4 hours per week

Approximately 4 hours per day

Between Monday to Friday

Split shifts covering morning and afternoon transport runs

Working days agreed according to service requirements

Based at River Mole Business Park, Esher

About You

We're looking for someone who:

Enjoys supporting people in the community

Is patient, caring and dependable

Can work confidently alongside drivers and transport colleagues

Has good communication and organisational skills.

Can remain calm in a variety of situations

Is willing to undertake Passenger Assistant and First Aid training

Are comfortable assisting passengers with mobility needs, including wheelchairs and specialist equipment

Are flexible and able to work split shifts between the hours of 7.00am and 6.00pm, Monday to Friday, where required.

You will be based at our transport depot at River Mole Business Park, Mill Road, Esher.

Why Join Us

A rewarding role supporting residents

Full training provided

Local Government Pension Scheme

Employee wellbeing support

A friendly and supportive team environment

If you're passionate about helping people maintain their independence and want to be part of an award-winning Community Transport service, we'd love to hear from you.

For an informal discussion please contact Steve Hughes, Community Transport Manager, on 07889 048025.

Closing Date: 20/11/2026

Interviews to commence week beginning: 30/11/2026