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Sunderland Customer Service & Admin

Renal Dialysis AdministratorNHS

Sunderland, SR4 7TP Permanent £28,392 to £31,157
Posted 4 November 2026 Closing date 18 November 2026
Checked 6 hours ago · still listed on NHS Jobs Closes in 9 days · 18 Nov 2026
Sunderland Rail Station (1.1 miles, direct) Millfield (Tyne and Wear Metro Station) (0.5 miles, direct) Galleries Bus Station (4.9 miles, direct)

Job summary

An exciting opportunity has arisen to join our Renal Department as a Renal Dialysis Administrator. We are looking for a dynamic and enthusiastic person with a flexible approach. The successful candidate will be a point of contact for patients, relatives and carers, colleagues and external agencies to ensure continuity of patient care ensuring a first-class service is delivered to our dialysis patients.

Main duties of the job

The successful candidate will possess excellent communication skills, an eye for detail and be fully conversant with Microsoft Excel spreadsheets. You will be providing the Renal Department, internal hospital departments and external agencies with accurate and reliable clinical information regarding renal dialysis patients and their treatment through the operation, development and maintenance of a clinical database system along with comprehensive administration support. Knowledge of hospital systems would be desirable however not essential as full training will be given to the right person. You will be working within a very specialised department providing a first-class service. You will possess an empathetic nature dealing with poorly patients and their families which can often be sensitive and distressing. In return we offer a competitive salary along with 28 days holiday per annum. The post is full-time at 37.5 hours per week which is flexible over 5 days Monday to Friday.

Job description

To provide the Renal Department, Trust internal departments and external agencies with an accurate and reliable source of clinical information regarding renal dialysis patients and their treatment through the operation, development, and maintenance of a clinical database system. Provide administrative support to staff and patients within the Department. Be a point of contact for patients, colleagues, internal and external agencies to ensure continuity of patient care

To comply with the Trusts vision, values and behavioural compact

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

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