Contracts ManagerNHS

Job summary

The post holder will manage an agreed portfolio of contracts on behalf of NHS Black Country Integrated Care Board, supporting the Senior Contracts Manager and wider Commissioning Team to deliver effective contracting and performance management arrangements. The role will support the development, negotiation, implementation and ongoing management of contracts through the commissioning cycle, monitor delivery against contractual requirements, analyse performance and financial information, and work with providers and internal stakeholders to address risks, issues and variation from plan.

Main duties of the job

The Trust is contracted by NHS Black Country Integrated Care Board to provide its commissioning and contract management services for the Dudley area and it will be these contracts which this post will be largely focused on.

Job description

Principal Duties & Responsibilities

1. Manage an agreed portfolio of contracts on behalf of the ICB, ensuring that contractual arrangements are clearly documented, appropriately authorised and managed in accordance with organisational governance requirements.

2. Support the negotiation, planning, development and implementation of new and amended contracts across the commissioning cycle, including following procurement or other service award decisions.

3. Undertake regular contract review and performance management processes, monitor agreed actions and improvement plans, and escalate poor performance, non-compliance, risks and unresolved issues through the appropriate governance routes.

4. Support the Senior Contracts Manager and wider Commissioning Team in managing contracts outside the post holders designated portfolio, as required.

5. Plan, manage and deliver allocated contracting tasks, projects and work programmes effectively, prioritising workload to meet organisational objectives, quality standards and tight or changing deadlines.

6. Establish and maintain effective communication and coordination with internal teams, providers, commissioners and other stakeholders, including researching and drafting correspondence, reports, briefings and complex papers.

7. Communicate complex contractual and performance information, risks, issues and dependencies clearly to relevant colleagues, project groups, committees and external partners, using persuasion and influence where required.

8. Collate, validate and analyse contractual, activity, quality, financial and performance information to identify trends, variances, risks and areas requiring further investigation or action.

9. Work closely with analytical, finance, quality, operational and commissioning colleagues to investigate variance from plan or delivery targets and contribute to the development and implementation of appropriate solutions.

10. Monitor provider compliance with contractual obligations and relevant regulatory requirements, ensuring that evidence is recorded and concerns are addressed or escalated appropriately.

11. Coordinate and participate in contract, performance and other relevant meetings, preparing agendas and supporting information where required, presenting advice and analysis, recording decisions and actions, and monitoring follow-up.

12. Maintain accurate contract records, registers, databases, trackers and supporting documentation, ensuring information is current, secure, accessible and suitable for reporting and assurance purposes.

13. Undertake detailed analysis of specific contracts, projects and reports requiring sustained concentration, attention to detail and the ability to draw out key messages from complex information.

14. Develop and maintain mechanisms for tracking contractual risks, issues, actions, milestones and dependencies, supporting proactive resolution and timely escalation.

15. Ensure that information is collected, analysed and reported accurately and within contractual or organisational timescales, taking a lead on specific contracts, reports or improvement projects as agreed.

16. Provide timely specialist advice and guidance on contractual matters, interpreting applicable contract terms, policies and guidance and seeking senior, legal, procurement, finance or other specialist input where necessary.

17. Keep informed of relevant national and local policy, guidance and contractual developments and support colleagues to understand their implications for the Trust and its commissioned services.

18. Contribute to continuous improvement in contracting processes, documentation, reporting and governance, identifying and applying relevant best practice.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)