Claim Team AdministratorJobsGoPublic

About the Team

The Claims Team at Warwickshire County Council works closely with members of the public, insurers and solicitors in handling all types of claims made against the Council. We are looking for a Claims Administrator to prove high-quality clerical and administrative support to the team.

About the Role

The Claims Administrator is responsible for all administrative tasks on behalf of the team, including maintaining and updating the Team’s claims handling system, processing invoices and payments, assisting in the preparation of documents and files for court, and liaising with insurers, solicitors and members of the public. In addition, the Claims Administrator manages a small personal case load of motor claims and straightforward liability claims.

The role would suit candidates with strong organisational and IT skills and a desire to improve processes and procedures. Previous administration experience is desirable, ideally in the insurance or legal sectors.

The role is advertised as a part-time position (up to 25 hours per week). The team is based in Shire Hall in Warwick, and operates on a hybrid basis with some office attendance as required.

Key Requirements

Strong IT skills including use of Microsoft packages and case management systems.

Ability to prioritise and organise workload.

Ability to work on own initiative and as part of a team.

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them?

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Sarah Stott, Acting Claims Team Manager

T: 01926476895

E: [email protected]

Closing date: 23 November 2026

Interview date: w/c 7 December 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more