Medical AdministratorNHS

Job summary

Up to 37 hrs a week

We are looking to recruit an experienced and highly organised Medical Administrator to join our busy GP practice team. The successful candidate will have previous experience working within a GP surgery and a good understanding of patient administration processes, including referrals and workflow management.

You will play a key role in ensuring patients receive a high-quality service by supporting clinicians and administrative teams with the effective management of patient records, referrals and correspondence.

Main duties of the job

• Processing incoming clinical correspondence and workflow tasks accurately and efficiently.
• Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.
• Maintaining accurate patient records and ensuring data quality standards are met.
• Supporting clinicians with administrative tasks and follow-up actions.
• Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.
• Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.
• Assisting with general practice administration duties as required.

Job description

• Processing incoming clinical correspondence and workflow tasks accurately and efficiently.
• Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.
• Maintaining accurate patient records and ensuring data quality standards are met.
• Supporting clinicians with administrative tasks and follow-up actions.
• Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.
• Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.
• Assisting with general practice administration duties as required.

About us

We are a friendly, supportive and forward-thinking GP practice providing care to over 14,700 patients. We pride ourselves on combining traditional family doctor values with a modern approach to healthcare. Teamwork, respect and putting patients first are at the heart of everything we do.

We have a strong team ethos, where colleagues support one another, ideas are welcomed, and everyone plays an important role in delivering high-quality patient care. We work hard, value continuous learning and development, and strive to create a positive and inclusive working environment where staff feel valued and supported.

If you are looking for a busy but rewarding role within a friendly practice that genuinely cares about its patients and staff, we'd love to hear from you.

We offer

• NHS Pension Scheme.
• Supportive and friendly working environment.
• Opportunity for training and professional development.
• 6 weeks holiday + bank holidays (pro rata)
• Free Parking