Care CoordinatorNHS

Job summary

We are looking to recruit aCare Coordinatorto join our expanding team within the Barnsley Primary Care Network. You will work as part of a supportive multidisciplinary team, building on our successful existing model of coordinated, patient centred care.

The role will be at Chapelfield Medical Centre and is part time working Monday, Tuesday and Fridays.

In this role, you will work closely with PCN practices and wider MDT colleagues to coordinate key activities, ensuring patients have timely access to services, advice, and information. You will help ensure that health and care planning is efficient, well organised, and centred around patient needs.

We will contact successful candidates for interview throughout the recruitment process.

Please note: previous applicants need not apply.

Main duties of the job

The Care Coordinator works as part of the multidisciplinary team to support patients in navigating health and care services, improving their understanding of their conditions, and enabling personalised, patientcentred care planning. The post holder coordinates key activities across the PCN, ensuring timely access to services, continuity of care, and effective communication between patients, families, and professionals.

They will proactively manage a caseload of patientsoften those with longterm conditions, complex needs, or requiring enhanced supporthelping them engage with services, selfmanagement tools, and community resources. The role supports the delivery of personalised care, shared decisionmaking, and improved health outcomes.

Practices may align additional or different responsibilities to this role, including administrative or reception duties, depending on service needs.

Job description

Key responsibilities

Work with people, their families and carers, to improve their understanding of their condition.

Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes and continuity of care.

Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.

Signpost patients where appropriate to other additional roles within the PCN for example Social Prescribers and Health & Wellbeing coaches.

Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.

Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.

Support the co-ordination and delivery of multidisciplinary teams with the PCN.

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations.

Process and book appointments by telephone or written format as requested via practice.

Process referrals to community nursing and other professionals.

About us

Barnsley Primary Care Network:

Barnsley has established one super Primary Care Network (PCN) of over 250,000 patients which includes all of GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level.

BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at [email protected] and we will be happy to help.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.