Administrative and Clerical OfficerNHS

Job summary

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

We are looking for an experienced administrator to join the Greenwich District Nursing Team. This is a busy and varied role; you will be based within the Blackheath & Charlton DN District Nursing Team, providing administration support to the clinicians. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP's and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is desirable.

Experience of using RIO or other patient information systems would be an advantage, although full training will be given to the successful applicants.

For further information, please contact Lorna Williams on Landline: 0208 319 7206, Mobile: 07770318795 or email [email protected]

Main duties of the job

To provide an administrative and clerical service to the District Nursing team(s), Opening, sorting and distribution of post and any relevant correspondence.

Processing new referrals and information, recording appropriate data using the Oxleas RiO system to its full functionality for the service

Preparation of information for example, client files, letters, reports, in line with local policies and procedures

To collate, photocopy and distribute reports and other relevant information for example, G.P.s, internal/external agencies

Job description

Bookappointments, processing new referrals, collate agenda items, take minutes at team meetings and distribute information to the teamas requested

Collate data and statistics, providing punctual and accurate information.

Establish and maintain effective working relationships .

Act according to individual patient circumstance, giving due regard to cultural differences and diversity of clients, carers and service users in the local borough

Ensureconsistent and robust reporting of patient related information on RiO as requested.

Tosupport with the ordering of medical supplies as directed.

Maintain an efficient filing and discharge system to facilitate the efficient case management for the team.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care