Support Worker (Nights)NHS

Job summary

Make a difference while others sleep.

Next Chapter Healthcare is looking for caring, reliable and compassionate Night Support Workers to join our teams at The Withins and The Woodside, our supported living services for adults with mental health diagnoses.

This is a waking night role, providing reassurance, practical support and a safe, settled environment throughout the night. You will provide person-centred support in line with each residents individual needs, support plans and risk assessments, while promoting dignity, choice, independence and recovery.

Were looking for people with the right values, a calm approach and a genuine desire to make a difference. Previous care experience is desirable but not essential, as we value your attitude, reliability and willingness to learn.

Main duties of the job

As a Waking Night Support Worker, your duties will include:

• Carrying out scheduled observations and welfare checks.
• Responding to residents who require support during the night.
• Monitoring and reporting any changes or concerns relating to residents.
• Following individual support plans, risk assessments and agreed night-time routines.
• Completing accurate records and documentation throughout the shift.
• Supporting with medication where required and in line with your training.
• Responding appropriately to incidents, emergencies or safeguarding concerns.
• Completing agreed household, cleaning and health and safety tasks.
• Ensuring communal areas remain safe, clean and secure.
• Preparing for the morning and providing a clear handover to the incoming day team.
• Remaining awake, alert and available for the full duration of the waking night shift.

Job description

To provide safe, person-centred and recovery-focused support to residents throughout the night. The Waking Night Support Worker will remain awake, alert and available for the full shift, responding to residents needs and helping to maintain a safe, calm and secure environment.

The post holder will follow individual support plans, risk assessments, observation requirements and agreed night-time routines. They will maintain accurate records and promptly report concerns or changes in a residents health, wellbeing, behaviour or level of risk.

Main responsibilities

• Carry out scheduled observations and welfare checks in accordance with individual support plans and risk assessments.
• Respond promptly and appropriately when residents require support during the night.
• Provide practical, emotional and personal support where required.
• Support residents with medication in accordance with training, competency and organisational procedures.
• Recognise, record and report changes in residents presentation, behaviour, physical health, mental wellbeing or level of risk.
• Respond appropriately to incidents, emergencies, safeguarding concerns and unexpected situations.
• Maintain clear, accurate and contemporaneous records of observations, support provided, incidents and concerns.
• Read communication records and follow all relevant instructions and updates.
• Complete agreed cleaning, household, security and health and safety tasks.
• Report hazards, defective equipment and unsafe practices promptly.
• Maintain residents privacy, dignity, confidentiality, independence and professional boundaries.
• Provide a clear and accurate handover to the incoming day team.
• Work cooperatively with colleagues, families, advocates and external professionals.
• Attend supervision, staff meetings, mandatory training and development activities as required.
• Remain awake, alert and available throughout the entire waking night shift.

About us

At Next Chapter Healthcare, we believe good support starts with good people. We provide supported living services for adults with mental health needs, with a focus on creating safe, welcoming environments where people are treated with dignity and respect.

Youll join a team that values working together, communicating openly and supporting one another to provide consistent, high-quality support. Our values are Caring, Open, Responsive, Respectful and Together, and we look for people who will bring these values to work every day.

We want our staff to feel confident and supported in their roles. Youll receive induction and ongoing training, with opportunities to develop your knowledge, skills and experience. Required training and staff meetings outside normal working hours are paid.

Whether you already have experience in care or are looking to bring your skills and values into a new career, were looking for dependable people who want to be part of a team making a positive difference.