BoroughJobsUK public-sector jobs, mapped to your postcode Match my CV NEW Post a job
Nottingham Customer Service & Admin

Admin Assistant - CP - East Midlands (Ref: 23692)JobsGoPublic

Nottingham Full time £24,645 - £26,723 a year
Posted 28 October 2026 Closing date 16 November 2026
We last saw this on 3 Nov · check it's still open on the employer's site Closes tomorrow · 16 Nov 2026
Nottingham Rail Station (0.2 miles, direct) Nottingham Station Tram Stop (0.2 miles, direct) Broad Marsh Bus Station (0.2 miles, direct)

Job summary

Please refer to Job Description

Job description

Overview of the job This is a divisional administrative role based in the PS regional office. The job holder reports to the Divisional Support Hub Manager and supports the provision of business specific and transactional office based activities across the regional PS Division.

The job holder works collaboratively with other team members to provide the whole range of administrative support services required. The job holder may be expected to support a number of teams/functions within the operational area and is expected to have sufficient knowledge of at least one other role to be able to offer support and cover during annual leave and sickness absence.

Summary The purpose of the role is to support the delivery of divisional administrative functions to ensure efficient and effective business support services are provided to the PS Division. Duties will include:

  • Production of documents and reports using computer based systems.
  • Maintenance of and contributing to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Business Services support

Provide a full range of support services to the PS Division, which will include the provision of a broad range of administrative functions as determined by the Divisional Support Hub Manager but which may include:

  • HR

Absence management recording

Vetting administration and co-ordination

Appraisal, reward and recognition recording

Gift & Hospitality register updating

Training administration

Maintaining up to date divisional organisational charts

Health & Safety administrative support

  • ICT

Change requests processing

Local information management using established Probation systems

Quantum point of contact

  • Procurement

I-Proc (requests)

  • Other

Assisting with the design, development and maintenance of computerised and manual records

To work closely with the local senior management team to ensure that consistent processes are used within the local Probation teams

Assisting with the production of core process maps which detail operational Probation processes as well as Corporate Support processes

Processing and recording documents in relation to goods and services

Administering room bookings, meetings and events

Responding to external and internal telephone enquiries and personal callers

Hire Car Booking administration

General Office Administration

Handling printing requests

Circulating Alert office notifications as required

To use keyboard skills to produce and present documentation effectively

To respond to correspondence and queries as required

To record, supply and retrieve accurate data from computerised systems and provide management information to strict deadlines

To organise and store efficiently paper based information

To deal with sensitive and confidential data in accordance with data protection requirements

To work closely with Shared Services to ensure appropriate protocols and procedures are followed

Use communication effectively

  • Providing information, feedback and advice
  • Influencing and persuading
  • Participate in meetings where appropriate
  • Using appropriate skills, styles and approaches

Enhance your own performance

  • Manage own resources and professional development

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving

Working Together

Delivering at Pace

Managing a Quality Service

Benefits

Access to learning and development

A working environment that supports a range of flexible working options to enhance your work life balance

A working culture which encourages inclusion and diversity

A Civil Service pension with an employer contribution of 28.97%

Annual Leave

Public Holidays

Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team

Email : [email protected]

Telephone : 0345 241 5358

Recruitment team

Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/23692?entityId=23692

Apply / view full listing →
Want more jobs like this? Upload your CV and see the ones that fit.
Match my CV →
More Customer Service & Admin jobs in Nottingham

Business Support AssistantCouncil

Nottingham City Council
Leicestershire, United Kingdom Permanent £26,022 - £26,436 per annum (pro rata for part-time) More in Nottingham

Organisation: Leicestershire County Council Work Location: County Hall Glenfield Leicester LE3 8RA Salary: £26,022 - £26,436 per annum (pro rata for part-time) Working Hours: 37 per week Contract Type: Permanent Closing Date: 22nd November 2026 Interview Date(s): anticipated w/c 7th December 2026…

Casual Business Support Officer L2 SA3/L3 SA4Council

Nottingham City Council
Nottinghamshire, United Kingdom Casual £14.36 to £16.09 per hour More in Nottingham

Contract Type: Casual Worker (Full-Time Assignments) Working Hours: Monday – Friday Full Time Please note that although this role is offered on a casual worker agreement, assignments are full-time Monday to Friday. Applicants must be available to work during standard office hours and cannot…

Active Nottingham Host (Sport & Leisure)Council

Nottingham City Council
Nottinghamshire, United Kingdom Permanent £26,427 to £27,274 per annum (pro rata for part-time) More in Nottingham

Contract Type: Permanent Working Hours: Part-time (see below) Worker Type: Onsite Worker Salary: Starting Salary is £26,427(Level one) rising to £27,274 (Level three) per annum (pro rata for part-time) Location: Clifton Leisure Centre, NG11 8AB & Victoria Leisure Centre, NG1 1DB We’ve got an…