Nursing Support Worker - OutpatientsNHS

Job summary

If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you. We are looking for two Full Time Nursing Support Workers to join our busy Outpatient's team, based at Glangwili General Hospital.

The Outpatients service currently runs from Monday to Friday with hours ranging between 08:00 and 18:00. You will work as part as the nursing team performing a range of duties to ensure the smooth provision of clinics. Duties include undertaking a range of clinical observations/tests, to act as a chaperone during consultations and assist clinicians with procedures. Full induction and training will be given to the successful candidate.

Main duties of the job

We cover a wide range of specialities including Vascular, Orthopaedics, Colorectal, General Medicine, Ophthalmology and Ear Nose and Throat clinics.

The successful candidate will be enthusiastic, organised, committed to give high quality care and be able to work as part of a team. You will consistently ensure that a patient's privacy, dignity and psychological well-being is always maintained and that the care given is patient centred. You need to have excellent communication and interpersonal skills. We need individuals who are forward thinking, well organised with a positive attitude towards flexibility and change.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 10/11/2026

Job description

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services