Fatigue AdministratorNHS

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated Administrator to join our specialist Fatigue Service, and also support the wider Clinical Health Psychology Service.

Our Fatigue service provides assessment, treatment and support for adults experiencing persistent fatigue associated with long-term health conditions, including ME/CFS & post-covid fatigue. Based within a friendly and supportive multidisciplinary team, you will play a vital role in helping patients access timely and high-quality care.

As an integral member of the team, you will work closely with Occupational Therapists, Psychologists and Physiotherapists to ensure the smooth and efficient running of the service. You will be involved in a variety of administrative tasks, including managing referrals, coordinating appointments, supporting group programmes and acting as a key point of contact for patients and professionals.

This is a rewarding and varied role that offers the opportunity to develop valuable skills within a specialist and evolving area of healthcare. We are looking for someone who is organised, proactive, has excellent communication skills and enjoys working as part of a team committed to improving the lives of people living with fatigue-related conditions.

Join us and be part of a service that makes a real difference to patients' health, wellbeing and quality of life every day.

Main duties of the job

To contribute as part of the team in providing effective administration in support of Fatigue Services and wider Clinical Health Psychology Services, to an agreed quality standards and in accordance with the Trust administration service requirements. The post holder will communicate with staff and managers on a regular basis delivering excellent administrative support and patient care.

Job description

Provide general administrative support for Fatigue Services, Clinical Health Psychology Services and team members, to include:

Support the administrative tasks across the patient pathway, from supporting completion of tasks, admin of referrals, waitlists, groups and general admin tasks for patients and clinicians.

Responsible for the maintenance of records, electronic and paper which is required by the clinical team, this information may be of a sensitive nature.

Support management of client electronic and face to face appointments.

Support and arrange meetings as required, including preparation of agendas, taking and timely distribution of minutes.

When appropriate, support Mountbatten House Reception and admin for the building

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.