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Surrey Heath Customer Service & Admin

Senior AdministratorNHS

Frimley., GU16 7ER Permanent £29,812 to £32,715
Posted 28 October 2026 Closing date 12 November 2026
Checked 4 hours ago · still listed on NHS Jobs Closes in 13 days · 12 Nov 2026
Frimley Rail Station (0.3 miles, direct) Alton (Mid-Hants Railway) (14.8 miles, direct) Bracknell Bus Station (6.7 miles, direct)

Job summary

Role is to act as the admin lead for the team ensuring day to day supervision of Band 2 administrators workload, providing a confidential, professional, efficient and responsive administrative support for the Recovery College

To work effectively as part of a team and use own initiative to achieve service targets. Prioritising and organising day to day workload whilst maintaining confidentiality of information throughout the full range of duties involved. To support the Business Manager who oversees the administrative functions of both the Recovery College and Managing Emotions Programme.

Main duties of the job

Schedule face to face and virtual courses using the online platform, liaising with external venues, completing risk assessments and organising payment where necessary.

Telephone and face to face contact with students, ensuring a compassionate service that supports their engagement with the college and their recovery journey. Providing timely, efficient and inclusive updates to students and volunteers.

Provide day to day supervision and monitoring of workload for Band 3 administrator

SystmOne trained to accurately record issues of concerns

Manage recruitment process for Band 3 admin vacancies

Support the assistant Psychologist with data collection and reporting

Arrange team events, working with communications departments to ensure partner organisations are accurately represented

Monitor data quality of administrative input

Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department

To support administrative function of the Managing Emotions Programme (a connected service) when needed as part of Business Continuity Plans

Job description

Please check the job description and personal specification document for more information on the requirement for this job.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

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