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Leeds Customer Service & Admin

IMC Conference & Events AdministratorUniversity

Leeds Part time £26,707 - £28,778 a year
Posted 27 October 2026 Closing date 6 November 2026
Checked 26 hours ago · still listed on jobs.ac.uk Closes in 8 days · 6 Nov 2026

Location: Leeds - Main Campus

Working time: 0.8 FTE - There are variable hours with paid overtime before, during & after IMC

Post type: Hourly/Variable

Contract type: Fixed term (7 months, maternity leave cover)

Interview date: Monday 23rd November 2026

Do you like working in an enthusiastic event team? Are you a highly organised team-player interested in providing high quality, customer-focused support in the organisation of the annual International Medieval Congress?

The International Medieval Congress regularly attracts over 2,500 medievalists from over 60 countries. With over 2,000 individual papers and 700 academic sessions and a wide range of concerts, workshops, excursions, bookfair and associated events, the Congress is Europe's largest annual gathering in the humanities. IMC is a hybrid event, streaming over 1000 hours of content, and offering virtual participation for those unable to travel to Leeds.

Working as part of the International Medieval Congress Team, you will provide excellent customer service as the first point of contact for IMC delegate queries as well as providing varied clerical, communication and event coordination support.

Competence in the use of IT systems is essential to this role, particularly Microsoft Office packages, along with a high level of accuracy in data entry and strong attention to detail. You will have excellent written and verbal communication skills with the ability to build and maintain effective working relationships. You will also have experience of working in a customer-focussed role and have good numerical skills (including experience of handling money and/or payments). The ability to work effectively as part of a team and having good organisational and time management skills are also essential.

The 2027 International Medieval Congress will take place at the University of Leeds from 5-8 July 2027. The Conference and Events Administrator is required to be flexible particularly around this period as the work hours are extended during Congress and in the preceding weeks. This will include evening and weekend work at peak times.

Please see details of the University’s Pre-employment Health Assessment within the Candidate Brief.

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa

What we offer in return:

26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

Generous pension scheme options plus life assurance.

Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

Personal Development: Access to courses run by our Organisational Development & Professional Learning team.

Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Axel Müller, Director, International Medieval Congress

Tel: +44 (0)113 343 3614 Email: [email protected]

Or

Fiona Livermore, Manager, International Medieval Congress

Tel: +44 (0)113 343 3614 Email: [email protected]

Further Details:

Candidate Brief

£26,707 to £28,778 per annum (pro-rata) (Grade 4)

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