Healthcare Assistant (HCA) Primary CareNHS
Job summary
Join a friendly, supportive GP surgery where your work truly makes a difference
Are you a compassionate and motivated Healthcare Assistant looking to make a real difference in primary care? We are seeking a dedicated HCA to join our friendly and supportive GP surgery, where patient care, teamwork, and staff wellbeing are at the heart of everything we do. This is a fantastic opportunity to become part of a close-knit multidisciplinary team delivering high-quality care to our local community while developing your clinical skills in a welcoming and encouraging environment.
As part of our multidisciplinary team, you will support clinicians in delivering chronic disease management, health promotion, screening programmes, and preventative care. Every day brings variety, meaningful patient interaction, and the chance to make a real difference.
We value our staff and are committed to creating an environment where people feel supported, valued, and encouraged to develop their skills.
Main duties of the job
As a Healthcare Assistant, you will play an important role be supporting both clinicians and patients across a wide range of clinical and preventative services.
Your responsibilities will include:
- Delivering NHS Health Checks (ages 40 to 74) and supporting annual reviews for long-term conditions
- Supporting health promotion and wellbeing programmes, including health coaching
- Performing baseline clinical observations including BP, pulse, temperature, oxygen saturation, BMI, and urine analysis
- Facilitating 24-hour blood pressure monitoring
- Undertaking venepuncture and specimen management
- Performing ECGs and other diagnostic tests
- Providing wound care and dressings
- Supporting practice nurses within chronic disease clinics
- Administering vaccinations where appropriate
- Acting as a chaperone when required
- Maintaining clinical equipment, stock levels, and room preparation
- Ensuring accurate patient record documentation
- Supporting practice audits and shared learning activities
You will also contribute to maintaining a safe, organised and well-stocked clinical environment, ensuring equipment, fridges and clinical waste are managed in line with practice policy.
Job description
Role Overview
As a Healthcare Assistant, you will play an important role in supporting both clinicians and patients across a wide range of clinical and preventative services within the practice.
You will work as part of the wider clinical team to deliver high-quality patient care, assist with diagnostic procedures, and support health promotion initiatives. The role requires strong communication skills, attention to detail, and the ability to work effectively in a busy primary care environment.
Key Responsibilities
The Healthcare Assistant will support the clinical team by undertaking a variety of clinical and administrative tasks, including:
- Undertaking new patient health checks
- Delivering NHS Health Checks for patients aged 4074 and supporting annual reviews for patients with long-term conditions
- Supporting health promotion and wellbeing programmes, including health coaching
- Performing baseline clinical observations including blood pressure, pulse, temperature, oxygen saturation, BMI, and urine analysis
- Facilitating 24-hour blood pressure monitoring
- Undertaking venepuncture and managing clinical specimens
- Performing ECGs and other diagnostic tests as required
- Providing wound care and dressings
- Supporting practice nurses within chronic disease clinics
- Administering vaccinations where appropriate and within competency
- Acting as a chaperone when required
- Preparing and maintaining clinical rooms and equipment
- Monitoring stock levels and supporting clinical supply management
- Ensuring accurate and timely patient record documentation
- Supporting practice audits and shared learning activities
The Healthcare Assistant will also contribute to maintaining a safe, organised, and well-stocked clinical environment, ensuring equipment, fridges, and clinical waste are managed in accordance with practice policies and infection control standards.
Skills we are looking for our HCA to have:
Essential
- Excellent written and verbal communication skills
- Strong IT skills
- Professional telephone manner
- Effective time management and organisational skills
- Ability to work both independently and as part of a team
- Strong interpersonal and patient engagement skills
- Ability to follow clinical policies and procedures
Desirable
- Experience using SystmOne
- Competent in the use of Microsoft Office and Outlook
Personal Qualities
We are looking for someone who is:
- Friendly, professional, and approachable
- Flexible, cooperative, and motivated
- Organised and efficient
- Compassionate and empathetic when supporting patients
- Able to remain calm under pressure
- Committed to ongoing professional development
- Reliable and punctual
- Dedicated to supporting the wider practice team
Flexibility to occasionally work outside core hours may be required to support practice needs.
About us
Why Join Us?
We offer more than just a job we provide an environment where you can grow your career and feel truly valued as part of the team.
What we offer:
- A genuinely supportive and inclusive working environment
- A friendly multidisciplinary team that works collaboratively
- A strong commitment to continuous professional development
- Training opportunities and clear pathways for career progression
- A well-managed workload with protected clinical time
- The opportunity to make a meaningful difference to patients lives
About Our Practice
We are a friendly, forward-thinking, and close-knit GP surgery located in a pleasant village setting on the outskirts of Ipswich, serving a thriving and engaged patient population.
Our team prides itself on creating a warm, supportive environment where every member of staff is valued and where patients receive high-quality, compassionate care.
We are proud to hold a Good CQC rating, reflecting our commitment to safe, effective, and patient-centred services.
The practice location offers a calm working environment while remaining easily accessible:
Free on-site parking Convenient access to local amenities Excellent transport links with easy access to the A12, ideal for commuters