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Middlesbrough Customer Service & Admin

Receptionist / AdministratorJobsGoPublic

Middlesbrough Full time £27,274 a year
Posted 24 October 2026 Closing date 6 November 2026
We last saw this on 26 Oct · check it's still open on the employer's site Closes in 4 days · 6 Nov 2026
Middlesbrough Rail Station (0.3 miles, direct) Leeming Bar (Wensleydale Railway) (22.7 miles, direct) Hartlepool Interchange (7.8 miles, direct)

Do you have excellent attention to detail and strong communication skills? Are you able to manage a busy reception? Are you experienced in providing a high level of excellent customer experience and professional administration support?

If so, we have an exciting opportunity to join our team as Receptionist/Administrator.

Working as part of Middlesbrough Council, our team supports those experiencing issues with substance use, domestic violence, and housing. You will be the first point of contact for our service users, providing reception cover across our three buildings, ensuring our service users, other professionals and partner agencies are dealt with pleasantly and promptly.

You will be supporting our teams’ day-to-day operations and provide clerical support to managers, staff and service users.

To be successful in this role you will:

Be highly organised and able to multitask with ease.

Have a friendly and understanding approach when dealing with staff and clients.

Have great IT skills and experience with office management tools.

Have a problem-solving attitude with eye for detail.

Have experience maintaining internal databases.

Have experience organising, storing, and printing company documents.

Have strong written and oral communication skills.

Have experience providing a high level of professional administration support under high pressure.

Please note that you will need a full UK Driving License and proof of business insurance prior to starting the role.

If this sounds like you, we would love to hear from you.

In return, we can offer a positive, supportive work environment with a commitment to continuous professional development. We also offer a great pensions scheme, a generous holiday entitlement and a range of employee benefits.

If you would like to talk through this opportunity further, please contact Kerry Woods, at [email protected] or call 01642 727228.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

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