Bank Healthcare AssistantNHS

Job summary

Are you a caring, motivated individual looking for Bank work? TIC Health is looking for Healthcare Assistants to join our team, supporting patients through their journey from arrival through to the completion of their scan.

This is a hands-on, patient-facing role combining reception duties with clinical support, including assisting clinicians with CT and MRI. You will be a key part of a friendly team, helping to ensure every patient receives a safe, comfortable, and well-coordinated experience. We are seeking experienced and proactive HCA's to look after our patients, primarily covering our Lung Cancer Screening Programme in Norfolk.

As our Healthcare Assistant, you'll be the face of the clinic, ensuring clinical spaces are properly maintained, and patients receive a seamless and professional experience.

Main duties of the job

The Healthcare Assistant will provide high-quality patient care and clinical support within the mobile CT Unit, ensuring patients are welcomed, prepared, and supported throughout their visit.

The post holder will work closely with radiographers and other clinical and administrative staff to support diagnostic imaging procedures, and will also carry out front-of-house duties including patient check-in.

Job description

Patient Care

Based on our mobile CT unit you will support the radiographer scanning eligible Lung Cancer Screening participants in 12 hour 8am - 8pm shifts (1 hour lunch break)

• Greet patients on arrival in a friendly, professional, and reassuring manner
• Check patients in for their scheduled Low Dose CT appointments
• Handle patient enquiries appropriately, escalating where necessary

Clinical and Procedural Duties

• Prepare patients for diagnostic procedures, including CT ensuring patients understand what to expect
• Assist the radiographer with patient positioning during scanning procedures
• Monitor patient comfort and wellbeing throughout procedures,

Clinic Environment

• Maintain a clean, safe, and tidy clinical environment at all times
• Ensure clinical areas and equipment are prepared appropriately between patients
• Adhere to infection control, health and safety, and clinical governance policies

General

• Maintain patient confidentiality and comply with data protection requirements at all times
• Work collaboratively as part of the wider clinical and administrative team
• Participate in mandatory training and continuing professional development
• Undertake any other duties commensurate with the role as required
• Please state in application if you wish to be considered for Norwich areas or Kings Lynn areas

About us

TIC Health is a leading provider of private medical services in England, with clinics based in Harley Street, Edgware, Romford, Reading, Rochdale, and Milton Keynes. We specialise in private GP services, cardiac screening, and advanced diagnostic imaging and Lung Cancer Screening. Our friendly, forward-thinking team is committed to delivering rapid access to medical diagnostics and exceptional patient care in a professional yet welcoming environment.